CPS Investigations Support Specialist

Socket.dev; Plainview (TX); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Dental/vision/life insurance

Flexible spending accounts

Employee discounts

Job summary

The Texas Department of Family and Protective Services (DFPS) in Plainview, TX, is hiring a full-time Human Services Technician to support CPI investigations. You will transport clients, supervise visits, and document casework in agency systems, while handling clerical tasks and calendar coordination.

This Regular, nonexempt role involves interaction with DFPS staff and partners, with travel up to 75%. A comprehensive benefits package includes health insurance, retirement plans, paid time off,

Qualifications

• Experience in transporting clients to appointments and coordinating visits.
• Ability to observe and supervise parent-child visits.
• Accurate completion of forms and data entry into agency systems.

Responsibilities

• Provide transportation for clients as requested by caseworkers or Unit Supervisor.
• Observe and supervise parent and child visits.
• Complete and document client interactions, including data entry into IMPACT and other systems.
• Maintain outgoing appointment calendars for scheduling requests.

Skills

Transportation

Supervising visits

Documentation

Data entry

Tools

IMPACT system

Job description

The Texas Department of Family and Protective Services (DFPS) in Plainview, TX, is hiring a full-time Human Services Technician to support CPI investigations. You will transport clients, supervise visits, and document casework in agency systems, while handling clerical tasks and calendar coordination.

This Regular, nonexempt role involves interaction with DFPS staff and partners, with travel up to 75%. A comprehensive benefits package includes health insurance, retirement plans, paid time off,