CPS Investigations Admin Specialist

Texas Department of Family & Protective Services; Austin (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

Texas Department of Family & Protective Services in Austin seeks a CPI INV Unit Administrative Assistant I to provide essential support to the unit supervisor and staff. The role interacts with DFPS personnel and the public, handling schedules, forms, and referrals.

Qualifications include a high school diploma or equivalent and at least one year of administrative support experience. The position requires travel up to 25% and lives a busy, people-focused environment.

Qualifications

• High school diploma or equivalent.
• One year full-time administrative support, general office, secretarial or DFPS experience.
• Ability to work with several staff members in a fast-paced environment.

Responsibilities

• Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
• Prepares correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit.
• Assists staff with office processes and operations, including equipment and mail handling.
• Prepares forms including time and leave, and travel arrangements; supports training activities when needed.
• Maintains systems for progress updates and various forms, case files and reports.
• Performs data entry into IMPACT and other programs; provides program information and referrals.
• Attends work regularly and promotes respect for cultural diversity.

Skills

Office administration

Communication skills

Multi-staff support

PC proficiency

Education

High school diploma or GED

Tools

Microsoft Works

Job description

Texas Department of Family & Protective Services in Austin seeks a CPI INV Unit Administrative Assistant I to provide essential support to the unit supervisor and staff. The role interacts with DFPS personnel and the public, handling schedules, forms, and referrals.

Qualifications include a high school diploma or equivalent and at least one year of administrative support experience. The position requires travel up to 25% and lives a busy, people-focused environment.