CPS Investigations Field Support Technician

Department-of-Family-and-Protective-Services; Killeen (TX); On-site; USD 33,000 - 56,000; Full time

Benefits offered by this job

100% paid health insurance

Retirement plans

Paid vacation/holidays/sick leave

Optional dental, vision, and life

Flexible spending accounts

Employee discounts

Job summary

Department of Family and Protective Services in Texas seeks a Human Services Technician to support Child Protective Investigations. You will transport clients, supervise visits, document services, and perform clerical duties.

The role requires frequent travel and is full-time on-site in Killeen. We offer 100% paid health insurance for you and 50% for eligible family members, retirement plans, paid vacation/holidays/sick leave, optional dental/vision, flexible spending accounts, and employee

Qualifications

• Graduation from high school or equivalent
• Thirty semester hours from an accredited college or university
• One-year full-time social services, clerical, or FPS experience

Responsibilities

• Provides transportation for clients to appointments as requested by caseworkers and/or Unit Supervisor
• Observes and/or supervises parent and child visits
• Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems
• Maintains outgoing paper and/or electronic appointment calendar for scheduling requests by caseworkers/supervisor
• Performs other duties including clerical tasks (typing, filing, faxing, copying, phones)
• Promotes respect for cultural diversity and attends work regularly

Skills

CPI knowledge

Community resources

Communication

Follow instructions

Teamwork

Child supervision

Basic computer skills

Office support

Education

High school diploma or equivalent

Thirty semester hours (accredited college/university)

1 year of social services/clerical experience

Job description

Department of Family and Protective Services in Texas seeks a Human Services Technician to support Child Protective Investigations. You will transport clients, supervise visits, document services, and perform clerical duties.

The role requires frequent travel and is full-time on-site in Killeen. We offer 100% paid health insurance for you and 50% for eligible family members, retirement plans, paid vacation/holidays/sick leave, optional dental/vision, flexible spending accounts, and employee