Courtesy Patrol (Overnight)

Stratton Amenities; Oakland (CA); In loco; USD 26.000 - 29.000; Part-time

Descrizione del lavoro

Stratton Amenities is seeking courteous, energetic Courtesy Patrol Agents (Rovers) for overnight, part-time shifts in Oakland, CA. You will observe, report security concerns, and interact with residents to convey safety and hospitality.

Responsibilities include daily rounds, gate and door inspections, emergency response, and assisting residents with requests while maintaining a professional appearance and proactive attitude. Join a team committed to a culture of service.

Competenze

• Excellent verbal and written communication skills.
• Ability to walk and patrol the property, parking areas, and amenities.
• Strong problem-solving abilities and proactive guest service.
• Professional appearance with a neat and well-groomed demeanor.
• Organizational skills, proactiveness, productivity, and ownership.

Mansioni

• Remain attentive to surroundings and avoid distractions.
• Welcome residents with a smile and provide exceptional service.
• Anticipate residents' needs and offer assistance as needed.
• Conduct daily rounds, thoroughly checking facility areas.
• Inspect doors, gates, elevators, and amenities; report issues.
• Monitor entrances and safety-related elements during shift.
• Respond to emergencies such as alarms, entrapments, or incidents.
• Provide accurate information to residents and guests.
• Follow directive from Facilities Manager/Concierge Director.
• Prepare spaces for the next day by tidying amenities.

Conoscenze

Communication

Problem solving

Interpersonal skills

Guest service

Observation

Patrol

Decision making

Professional appearance

Organizational skills

Ownership

Descrizione del lavoro

# Courtesy Patrol (Overnight)Part-time Oakland, CA $19-$21/hr Posted October 1, 2026Stratton Amenities is a leading provider of luxury concierge and courtesy patrol services, catering to upscale apartments and condominium buildings. Our mission is to enhance people's lives through genuine hospitality...Apply for This PositionStratton Amenities is a leading provider of luxury concierge and courtesy patrol services, catering to upscale apartments and condominium buildings. Our mission is to enhance people's lives through genuine hospitality, innovation, and the creation of a Culture of Service. We are currently seeking energetic, friendly, and professional individuals to join our growing team as Courtesy Patrol Agents (Rovers). As a Courtesy Patrol Agent (Rover), you play a crucial role in ensuring the security of our community and the safety of our residents and team members. Your primary responsibility is to observe, detect, and report any security concerns to our chain of command. Additionally, your presence and ability to interact with residents and visitors while patrolling the facility contribute to their sense of comfort and well-being. Shifts: Part-Time/Weekends Requirements: • Excellent verbal and written communication skills. • Strong problem-solving abilities. • Exceptional interpersonal skills and a passion for guest service. • Ability to walk and patrol the property, parking areas, and amenities. • Ability to actively listen and respond promptly and genuinely to residents' and guests' requests. • Ability to think clearly and make concise decisions under pressure. • Professional appearance with a neat and well-groomed demeanor. • Organizational skills, proactiveness, productivity, and self-motivation with a positive attitude. • Ability to take pride in the position and property, demonstrating a sense of ownership. Responsibilities: • Remain attentive to the surroundings and refrain from engaging in activities that may distract from work. • Welcome residents with a smile and provide exceptional service, offering assistance whenever possible. • Anticipate residents' needs and offer assistance to anyone who appears to require it. • Conduct daily rounds, thoroughly checking all areas of the facility. • Inspect all entrances, egress doors, man-gates, handicap gates, fire gates, loading docks, and elevators (reporting any elevator issues immediately). • Regularly monitor gates and doors throughout the shift to ensure safety. • Respond promptly to facility emergencies such as fire alarms, elevator entrapments, vehicle accidents, smoke complaints, and noise complaints. • Provide friendly customer service and accurate information to residents and guests. • Follow directives from the Facilities Manager and/or Concierge Director. • Inspect all doors and amenity spaces while patrolling the community. • Reset furniture in amenities to maintain standards and prepare for the next day. Stratton Amenities is an equal opportunity employer, firmly believing in the importance of diversity and inclusion in fostering connections within a culture of service.### Job DetailsEmployment Type: Part-timeLocation: Oakland, CACompensation: $19-$21/hrDate Posted: October 1, 2026## Apply for Courtesy Patrol (Overnight)Interested in this role? Submit your application below and our team will review it promptly.By providing your mobile number and selecting the consent checkbox below, you agree to receive SMS messages from Stratton Amenities regarding your job application, including phone interview scheduling and application updates. Message frequency varies, typically 3 to 7 messages during the hiring process. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy at https://strattonamenities.com/privacy-policy/.