Courtesy Patrol

Stratton Amenities; San Diego (CA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid sick leave

Paid time off

Job summary

Stratton Amenities is seeking energetic Courtesy Patrol Agents (Rovers) to help secure and enhance upscale apartment communities in San Diego. You will patrol, observe, and report concerns, while interacting with residents and visitors to ensure comfort and safety.

This part-time role focuses on weekends, requires excellent communication, problem-solving, and a service-focused demeanor, and offers health, dental, and vision benefits along with paid leave and PTO.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Exceptional interpersonal skills and a passion for guest service.
• Ability to walk and patrol the property, parking areas, and amenities.
• Ability to actively listen and respond promptly and genuinely to residents' and guests' requests.
• Ability to think clearly and make concise decisions under pressure.
• Professional appearance with a neat and well-groomed demeanor.
• Organizational skills, pro activeness, productivity, and self-motivation with a positive attitude.
• Ability to take pride in the position and property, demonstrating a sense of ownership.

Responsibilities

• Remain attentive to the surroundings and refrain from engaging in activities that may distract from work.
• Welcome residents with a smile and provide exceptional service, offering assistance whenever possible.
• Anticipate residents' needs and offer assistance to anyone who appears to require it.
• Conduct daily rounds, thoroughly checking all areas of the facility.
• Inspect all entrances, egress doors, man-gates, handicap gates, fire gates, loading docks, and elevators (reporting any elevator issues immediately).
• Regularly monitor gates and doors throughout the shift to ensure safety.
• Respond promptly to facility emergencies such as fire alarms, elevator entrapments, vehicle accidents, smoke complaints, and noise complaints.
• Provide friendly customer service and accurate information to residents and guests.
• Follow directives from the Facilities Manager and/or Concierge Director.
• Inspect all doors and amenity spaces while patrolling the community.
• Reset furniture in amenities to maintain standards and prepare for the next day.

Skills

Verbal and written communication

Problem solving

Interpersonal skills

Guest service orientation

Active listening

Decision making under pressure

Professional appearance

Organizational skills

Ownership mentality

Patrol and safety awareness

Job description

Courtesy Patrol# Courtesy PatrolPart-time San Diego, CA $17-$18/hr Posted October 13, 2026Stratton Amenities is a leading provider of luxury concierge and courtesy patrol services, catering to upscale apartments and condominium buildings. Our mission is to enhance people's lives through genuine hospitality...Apply for This PositionStratton Amenities is a leading provider of luxury concierge and courtesy patrol services, catering to upscale apartments and condominium buildings. Our mission is to enhance people's lives through genuine hospitality, innovation, and the creation of a Culture of Service. We are currently seeking energetic, friendly, and professional individuals to join our growing team as Courtesy Patrol Agents (Rovers). As a Courtesy Patrol Agent (Rover), you play a crucial role in ensuring the security of our community and the safety of our residents and team members. Your primary responsibility is to observe, detect, and report any security concerns to our chain of command. Additionally, your presence and ability to interact with residents and visitors while patrolling the facility contribute to their sense of comfort and well-being. Shifts: Part-Time/Weekends Requirements: • Excellent verbal and written communication skills. • Strong problem-solving abilities. • Exceptional interpersonal skills and a passion for guest service. • Ability to walk and patrol the property, parking areas, and amenities. • Ability to actively listen and respond promptly and genuinely to residents' and guests' requests. • Ability to think clearly and make concise decisions under pressure. • Professional appearance with a neat and well-groomed demeanor. • Organizational skills, pro activeness, productivity, and self-motivation with a positive attitude. • Ability to take pride in the position and property, demonstrating a sense of ownership. Responsibilities: • Remain attentive to the surroundings and refrain from engaging in activities that may distract from work. • Welcome residents with a smile and provide exceptional service, offering assistance whenever possible. • Anticipate residents' needs and offer assistance to anyone who appears to require it. • Conduct daily rounds, thoroughly checking all areas of the facility. • Inspect all entrances, egress doors, man-gates, handicap gates, fire gates, loading docks, and elevators (reporting any elevator issues immediately). • Regularly monitor gates and doors throughout the shift to ensure safety. • Respond promptly to facility emergencies such as fire alarms, elevator entrapments, vehicle accidents, smoke complaints, and noise complaints. • Provide friendly customer service and accurate information to residents and guests. • Follow directives from the Facilities Manager and/or Concierge Director. • Inspect all doors and amenity spaces while patrolling the community. • Reset furniture in amenities to maintain standards and prepare for the next day. Pay range: $17–$18 per hour Benefits include health, dental, and vision insurance, paid sick leave, and paid time off. Stratton Amenities is an equal opportunity employer, firmly believing in the importance of diversity and inclusion in fostering connections within a culture of service.### Job DetailsEmployment Type: Part-timeLocation: San Diego, CACompensation: $17-$18/hrDate Posted: October 13, 2026## Apply for Courtesy PatrolInterested in this role? Submit your application below and our team will review it promptly.By providing your mobile number and selecting the consent checkbox below, you agree to receive SMS messages from Stratton Amenities regarding your job application, including phone interview scheduling and application updates. Message frequency varies, typically 3 to 7 messages during the hiring process. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy at https://strattonamenities.com/privacy-policy/.