Concierge/Security

Stratton Amenities

San Diego (CA)

On-site

USD 23,000 - 25,000

Part time

14 days+

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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
Paid sick leave
Paid time off

Job summary

Stratton Amenities in San Diego, CA is seeking energetic Courtesy Patrol/Concierge to join our team. You will observe, detect, and report security concerns while ensuring the safety and comfort of residents and guests.

The role involves patrolling property, assisting residents, responding to emergencies, and providing helpful information. Strong communication, problem-solving, and a polished appearance are essential.

Qualifications

  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities.
  • Exceptional interpersonal skills and a passion for guest service.
  • Ability to walk and patrol the property, parking areas, and amenities.
  • Active listening and prompt, genuine responses to residents' and guests' requests.
  • Ability to think clearly and make concise decisions under pressure.
  • Professional appearance with a neat, well-groomed demeanor.
  • Organizational skills, proactiveness, productivity and self-motivation.

Responsibilities

  • Remain attentive to surroundings and avoid distractions from work.
  • Welcome residents with a smile and provide exceptional service.
  • Anticipate residents' needs and offer assistance to those who require it.
  • Conduct daily rounds, thoroughly checking all areas of the facility.
  • Inspect entrances, egress doors, gates, and elevators; report issues.
  • Regularly monitor gates and doors to ensure safety.
  • Respond promptly to emergencies (alarms, entrapments, accidents).
  • Provide friendly information to residents and guests.
  • Follow directives from Facilities Manager/Concierge Director.
  • Inspect doors and amenity spaces during patrols.

Skills

Verbal communication
Written communication
Problem solving
Interpersonal skills
Patrol ability
Active listening
Decision making
Professional appearance
Organization

Job description

# Concierge/SecurityPart-time San Diego, CA $17-$18/hr Posted September 15, 2026Stratton Amenities is a leading provider of luxury concierge and courtesy patrol services, catering to upscale apartments and condominium buildings. Our mission is to enhance people's lives through genuine hospitality...Apply for This PositionStratton Amenities is a leading provider of luxury concierge and courtesy patrol services, catering to upscale apartments and condominium buildings. Our mission is to enhance people's lives through genuine hospitality, innovation, and the creation of a Culture of Service. We are currently seeking energetic, friendly, and professional individuals to join our growing team as Courtesy Patrol/Concierge. As a Courtesy Patrol Agent/Concierge, you play a crucial role in ensuring the security of our community and the safety of our tenants and team members. Your primary responsibility is to observe, detect, and report any security concerns to our chain of command. Additionally, your presence and ability to interact with residents and visitors while patrolling the facility contribute to their sense of comfort and well-being. Shifts: Part-TIme, Full-Time, Overnights, Weekends Requirements: • Excellent verbal and written communication skills. • Strong problem-solving abilities. • Exceptional interpersonal skills and a passion for guest service. • Ability to walk and patrol the property, parking areas, and amenities. • Ability to actively listen and respond promptly and genuinely to residents' and guests' requests. • Ability to think clearly and make concise decisions under pressure. • Professional appearance with a neat and well-groomed demeanor. • Organizational skills, proactiveness, productivity, and self-motivation with a positive attitude. • Ability to take pride in the position and property, demonstrating a sense of ownership. Responsibilities: • Remain attentive to the surroundings and refrain from engaging in activities that may distract from work. • Welcome residents with a smile and provide exceptional service, offering assistance whenever possible. • Anticipate residents' needs and offer assistance to anyone who appears to require it. • Conduct daily rounds, thoroughly checking all areas of the facility. • Inspect all entrances, egress doors, man-gates, handicap gates, fire gates, loading docks, and elevators (reporting any elevator issues immediately). • Regularly monitor gates and doors throughout the shift to ensure safety. • Respond promptly to facility emergencies such as fire alarms, elevator entrapments, vehicle accidents, smoke complaints, and noise complaints. • Provide friendly customer service and accurate information to residents and guests. • Follow directives from the Facilities Manager and/or Concierge Director. • Inspect all doors and amenity spaces while patrolling the community. • Reset furniture in amenities to maintain standards and prepare for the next day. Pay range: $17-$18/hr Benefits include health, dental, and vision insurance, paid sick leave, and paid time off. Stratton Amenities is an equal opportunity employer, firmly believing in the importance of diversity and inclusion in fostering connections within a culture of service.### Job DetailsEmployment Type: Part-timeLocation: San Diego, CACompensation: $17-$18/hrDate Posted: September 15, 2026## Apply for Concierge/SecurityInterested in this role? Submit your application below and our team will review it promptly.By providing your mobile number and selecting the consent checkbox below, you agree to receive SMS messages from Stratton Amenities regarding your job application, including phone interview scheduling and application updates. Message frequency varies, typically 3 to 7 messages during the hiring process. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy at https://strattonamenities.com/privacy-policy/.
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