Court Support Representative- Chula Vista location

AllianceOne Incorporated; San Diego (CA); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Health insurance with Medical/Dental/V

HSA/FSA plans

Paid Time Off package

Optional Daily Pay

EAP

401k after 90 days

Job summary

AllianceOne is hiring a Full-time Court Support Representative in Chula Vista, CA, on-site at the courthouse. You will greet customers, handle delinquent accounts, and balance funds with accuracy, while maintaining strict security and confidentiality.

Responsibilities include assisting clients, processing data, and coordinating with management and HR for any issues. Bilingual Spanish is a plus; strong attendance and teamwork are essential.

Qualifications

• High School Education or equivalent.
• Must pass court-based background check.
• Able to interact in a pleasant, effective, creative and professional manner and to be a team player.

Responsibilities

• Greet and assist consumers at the front counter in a pleasant and professional manner.
• Determine what action is to be taken to bring delinquent accounts to conclusion.
• Interface and assist in the day-to-day requests, questions or problems over the phone or in person, from clients and staff.
• Assist in the processing and balancing of all funds received in the Court.
• Interface balancing process as established with the San Diego, CA office Responsible for the handling and safekeeping of the money they are receiving at the court locations and that the safe must be kept locked at all times.
• Document and complete all correspondence and adjustments in a timely manner.
• Work support desks, skip tracing desks or collection desks as assigned.
• Immediately contact management or the human resources department if there are any non- compliance issues, questionable activities or inappropriate actions taken by any staff.
• Complete manual data entry

Skills

High School Education

Background check

Team player

Ability to prioritize workload

Regular attendance

Spanish bilingual (a plus)

Education

High School Education or equivalent

Job description

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description

We are currently hiring a Full-time Court Support Representative to join our team! In this role, you would perform all on-site court support functions in a friendly and professional manner.

Location: Chula Vista, CA Courthouse- On-Site Required (500 3rd Ave Chula Vista, CA 91910) Hours: Monday- Friday 8:00am- 5:00 pm, No Weekends!

Pay and Benefits

The pay rate for this position is $16.90/hour.

Our comprehensive benefits include but are not limited to:

• Health Insurance (Medical/Dental/Vision)
• HSA/FSA plans
• Paid Time Off package
• Optional Daily Pay
• EAP
• 401k after 90 days and much more!

Full-Time employees are eligible for Health benefits on the first of the month following hire date, or coincident to hire date if hired on the first of the month.

Responsibilities

• Greet and assist consumers at the front counter in a pleasant and professional manner.
• Determine what action is to be taken to bring delinquent accounts to conclusion.
• Interface and assist in the day-to-day requests, questions or problems over the phone or in person, from clients and staff.
• Assist in the processing and balancing of all funds received in the Court.
• Interface balancing process as established with the San Diego, CA office Responsible for the handling and safekeeping of the money they are receiving at the court locations and that the safe must be kept locked at all times.
• Document and complete all correspondence and adjustments in a timely manner.
• Work support desks, skip tracing desks or collection desks as assigned.
• Immediately contact management or the human resources department if there are any non- compliance issues, questionable activities or inappropriate actions taken by any staff.
• Complete manual data entry

Qualifications

• High School Education or equivalent
• Must pass court based background check
• Able to interact in a pleasant, effective, creative and professional manner and to be a team player.
• Ability to prioritize workload and handle multiple tasks.
• Ability to maintain regular attendance.
• Spanish Bilingual a plus, but not required

If you like wild growth and working with happy, enthusiastic over-achievers, you will enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at [e-mail].

Questions? Please review our privacy notice available at the following www.allianceoneinc.com/careers For additional information on AllianceOne visit our website at www.allianceoneinc.com

As one of the leading accounts receivable providers today, we offer a complete range of collection and contact center solutions designed to meet our clients’ diverse needs. The realities of managing debt have become increasingly more sophisticated due to declining contact rates and increased account handling requirements. With a robust compliance management system and a tenured operational team, we know how to connect with consumers in payment jeopardy, minimize conflict, and bring the situation to a resolution.