Court Support Representative - Kearny Mesa

AllianceOneInc; San Diego (CA); On-site; USD 19,150 - 27,274; Full time

Benefits offered by this job

Health Insurance (Medical/Dental/Vision)

Generous Paid Time Off

401k after 90 days

Job summary

A contact center management company in San Diego is hiring a Full-time Court Support Representative. The role involves on-site support functions, assisting consumers at the courthouse, and handling funds. Requirements include a high school education and the ability to pass a background check. Benefits include health insurance, paid time off, and a supportive work environment.

Qualifications

• Must pass court-based background check.
• Ability to interact in a pleasant and professional manner.
• Ability to maintain regular attendance.

Responsibilities

• Greet and assist consumers at the front counter.
• Determine action for delinquent accounts.
• Assist in the processing and balancing of funds received.
• Ensure safekeeping of money received.

Skills

Effective communication

Team player

Prioritization

Education

High School Education or equivalent

Job description

Overview

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

We are currently hiring a Full-time Court Support Representative to join our team! In this role, you would perform all on-site court support functions in a friendly and professional manner.

Location: Kearny Mesa, CA Courthouse - On-Site 8950 Clairemont Mesa Boulevard, San Diego, CA 92123

Hours: Monday- Friday 8:00 am-5:00 pm, No Weekends!

Pay: $16.85/Hour

Benefits: Our comprehensive benefits include but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more!

Full-Time employees are eligible for Health benefits on the first of the month following hire date, or coincident to hire date if hired on the first of the month.

Responsibilities

• Greet and assist consumers at the front counter in a pleasant and professional manner.
• Determine what action is to be taken to bring delinquent accounts to conclusion.
• Interface and assist in the day-to-day requests, questions or problems over the phone or in person, from clients and staff.
• Assist in the processing and balancing of all funds received in the Court. Interface balancing process as established with the San Diego, CA office
• Responsible for the handling and safekeeping of the money they are receiving at the court locations and that the safe must be kept locked at all times.
• Document and complete all correspondence and adjustments in a timely manner.
• Work support desks, skip tracing desks or collection desks as assigned.
• Immediately contact management or the human resources department if there are any non- compliance issues, questionable activities or inappropriate actions taken by any staff.
• Complete manual data entry

Qualifications

• High School Education or equivalent
• Must pass court-based background check
• Able to interact in a pleasant, effective, creative and professional manner and to be a team player.
• Ability to prioritize workload and handle multiple tasks.
• Ability to maintain regular attendance.

If you like wild growth and working with happy, enthusiastic over-achievers, you will enjoy your career with us!