Court Support Representative at Orlando/Orange County Courthouse (Spanish Bilingual Preferred)

AllianceOne Incorporated; Orlando (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health Insurance (Medical/Dental/Vison

HSA/FSA plans

Paid Time Off package

Optional Daily Pay

EAP

401k after 90 days and much more!

Job summary

AllianceOne Incorporated seeks a Full-Time Court Support Agent (Spanish bilingual preferred) in Orlando, FL at the Orange County Courthouse. Hours are Mon–Fri 8:00 am–5:00 pm. Pay is $15.00/hour.

The role involves on-site court support functions with duties across front desk, outbound and internal coordination, and cash handling in a compliance-focused environment. Qualifications include a high school diploma, the ability to pass a court background check, and strong teamwork, attendance and

Qualifications

• High School Education or equivalent.
• Must pass court based background check.
• Bilingual in Spanish (preferred).
• Able to interact in a pleasant, effective, creative and professional manner and to be a team player.
• Ability to prioritize workload and handle multiple tasks.
• Ability to maintain regular attendance.

Responsibilities

• Greet and assist consumers at the front counter in a pleasant and professional manner.
• Determine what action is to be taken to bring delinquent accounts to conclusion.
• Interface and assist in the day to day requests, questions or problems over the phone or in person, from clients and staff.
• Assist in the processing and balancing of all funds received in the Court.
• Interface balancing process as established with the San Diego, CA office Responsible for the handling and safekeeping of the money they are receiving at the court locations and that the safe must be kept locked at all times.
• Document and complete all correspondence and adjustments in a timely manner.
• Work support desks or collection desks as assigned.
• Immediately contact management or the human resources department if there are any non? compliance issues, questionable activities or inappropriate actions taken by any staff.
• Complete manual data entry.

Skills

Spanish bilingual

Customer service

Education

High School Diploma or equivalent

Job description

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description

Job Title: Court Support Agent (Spanish Bilingual Preferred)

Location: Orlando, FL (Orange County Courthouse)

Hours: Monday- Friday 8:00 am- 5:00 pm

Pay: $15.00/Hour

Benefits:

• Health Insurance (Medical/Dental/Vision)
• HSA/FSA plans
• Paid Time Off package
• Optional Daily Pay
• EAP
• 401k after 90 days and much more!

Full-Time employees are eligible for Health benefits on the first of the month following hire date, or coincident to hire date if hired on the first of the month.

We are currently seeking a Full-Time Bilingual Court Support Agent to join our team at the Orlando Courthouse! In this role, you would perform all on-site court support functions in a friendly and professional manner.

Duties

• Greet and assist consumers at the front counter in a pleasant and professional manner.
• Determine what action is to be taken to bring delinquent accounts to conclusion.
• Interface and assist in the day to day requests, questions or problems over the phone or in person, from clients and staff.
• Assist in the processing and balancing of all funds received in the Court.
• Interface balancing process as established with the San Diego, CA office Responsible for the handling and safekeeping of the money they are receiving at the court locations and that the safe must be kept locked at all times.
• Document and complete all correspondence and adjustments in a timely manner.
• Work support desks or collection desks as assigned.
• Immediately contact management or the human resources department if there are any non? compliance issues, questionable activities or inappropriate actions taken by any staff.
• Complete manual data entry.

Qualifications

• High School Education or equivalent.
• Must pass court based background check.
• Able to interact in a pleasant, effective, creative and professional manner and to be a team player.
• Ability to prioritize workload and handle multiple tasks.
• Ability to maintain regular attendance.
• Bilingual in Spanish (preferred).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at [e-mail].

Questions? Please review our privacy notice available at the following www.allianceoneinc.com/careers

For additional information on AllianceOne visit our website at www.allianceoneinc.com

As one of the leading accounts receivable providers today, we offer a complete range of collection and contact center solutions designed to meet our clients’ diverse needs. The realities of managing debt have become increasingly more sophisticated due to declining contact rates and increased account handling requirements. With a robust compliance management system and a tenured operational team, we know how to connect with consumers in payment jeopardy, minimize conflict, and bring the situation to a resolution.