Court Support Representative - Vista

AllianceOneInc; Vista (CA); On-site; USD 19,150 - 27,274; Full time

Benefits offered by this job

Health Insurance (Medical/Dental/Vision)

Generous Paid Time Off package

401k after 90 days

Job summary

A leading support services company in Vista, CA is seeking a Full-time Court Support Representative. You will be responsible for providing on-site court support functions, assisting consumers, and managing funds. Candidates should have a High School Education and pass a court-based background check. The role offers a competitive pay rate of $16.85/hour and comprehensive health benefits.

Qualifications

• Must pass court based background check.
• Able to interact in a pleasant and professional manner.
• Ability to handle multiple tasks.

Responsibilities

• Greet and assist consumers at the front counter.
• Document and complete all correspondence and adjustments.
• Handle and safeguard money received at court locations.

Skills

Team player

Communication skills

Time management

Education

High School Education or equivalent

Job description

Overview

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

We are currently hiring a Full-time Court Support Representative to join our team! In this role, you would perform all on-site court support functions in a friendly and professional manner.

Location

Vista, CA Courthouse - On-Site 325 Melrose Dr., Ste #350 Vista, CA 92083

Hours

Monday- Friday 8:00am-5:00 pm, No Weekends!

Pay

The pay rate for this position is $16.85/hour.

Benefits

Our comprehensive benefits include but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more! Full-Time employees are eligible for Health benefits on the first of the month following hire date, or coincident to hire date if hired on the first of the month.

Responsibilities

• Greet and assist consumers at the front counter in a pleasant and professional manner.
• Determine what action is to be taken to bring delinquent accounts to conclusion.
• Interface and assist in the day-to-day requests, questions or problems over the phone or in person, from clients and staff.
• Assist in the processing and balancing of all funds received in the Court. Interface balancing process as established with the San Diego, CA office
• Responsible for the handling and safekeeping of the money they are receiving at the court locations and that the safe must be kept locked at all times.
• Document and complete all correspondence and adjustments in a timely manner.
• Work support desks, skip tracing desks or collection desks as assigned.
• Immediately contact management or the human resources department if there are any non-compliance issues, questionable activities or inappropriate actions taken by any staff.
• Complete manual data entry

Qualifications

• High School Education or equivalent
• Must pass court based background check
• Able to interact in a pleasant, effective, creative and professional manner and to be a team player.
• Ability to prioritize workload and handle multiple tasks.
• Ability to maintain regular attendance.