Court Support Representative at Orlando/Orange County Courthouse (Spanish Bilingual Preferred)

AllianceOne Inc.; Orlando (FL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health Insurance (Medical/Dental/Visa)

HSA/FSA plans

Paid Time Off

Optional Daily Pay

EAP

401k after 90 days

Job summary

AllianceOne Inc. is hiring a Full-Time Court Support Agent for the Orlando Courthouse. The role requires bilingual Spanish skills and involves greeting visitors, handling delinquent accounts, and balancing funds with accuracy.

Responsibilities include assisting clients and staff, documenting actions, and maintaining secure cash handling at the court. Competitive benefits and a supportive team environment are offered.

Qualifications

• Bilingual Spanish preferred or required for some duties.
• High school education or equivalent required.

Responsibilities

• Greet and assist consumers at the front counter in a pleasant and professional manner.
• Determine actions to bring delinquent accounts to a conclusion.
• Interface and assist with day-to-day requests from clients and staff, by phone or in person.
• Assist in processing and balancing funds received in the Court and coordinate with the San Diego office as needed.
• Handle and safeguard money at court locations; keep the safe locked at all times.
• Document and complete all correspondence and adjustments promptly.
• Support desks or collection desks as assigned.
• Notify management or HR about any non-compliance or inappropriate actions.

Skills

Bilingual Spanish

Education

High School Education or equivalent

Job description

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.Job Description:Job Title: Court Support Agent (Spanish Bilingual Preferred)Location: Orlando, FL (Orange County Courthouse)Hours: Monday- Friday 8:00 am- 5:00 pmPay: $15.00/HourBenefits:Our comprehensive benefits include but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more!Full-Time employees are eligible for Health benefits on the first of the month following hire date, or coincident to hire date if hired on the first of the month.Description:We are currently seeking a Full-Time Bilingual Court Support Agent to join our team at the Orlando Courthouse! In this role, you would perform all on-site court support functions in a friendly and professional manner. DutiesGreet and assist consumers at the front counter in a pleasant and professional manner.Determine what action is to be taken to bring delinquent accounts to conclusion.Interface and assist in the day to day requests, questions or problems over the phone or in person, from clients and staff.Assist in the processing and balancing of all funds received in the Court. Interface balancing process as established with the San Diego, CA officeResponsible for the handling and safekeeping of the money they are receiving at the court locations and that the safe must be kept locked at all times.Document and complete all correspondence and adjustments in a timely manner.Work support desks or collection desks as assigned.Immediately contact management or the human resources department if there are any non? compliance issues, questionable activities or inappropriate actions taken by any staff.Complete manual data entryQualifications:High School Education or equivalentMust pass court based background checkAble to interact in a pleasant, effective, creative and professional manner and to be a team player.Ability to prioritize workload and handle multiple tasks.Ability to maintain regular attendance.Bilingual in Spanish (preferred)If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at [e-mail]?Please review our privacy notice available at the following www.allianceoneinc.com/careersFor additional information on AllianceOne visit our website at www.allianceoneinc.com