Counter Sales Pro (Plumbing & HVAC) - Mon-Fri

Snow and Jones; Accord (MA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401(k) with Company Match

Paid Vacation

Personal Time

Ongoing Training

Career Growth

Team Environment

Family-Owned Company

Job summary

Snow and Jones, Inc. in Norwell, MA is seeking a Counter Sales Associate to join our team. You will work directly with contractors, homeowners, and business customers to help them select and purchase plumbing, HVAC, heating, and well & water products.

This role emphasizes customer service and counter/inside sales experience; training is provided. Schedule is Monday–Friday 7:00 AM–3:30 PM with one Saturday per month, and full-time hours with benefits available.

Qualifications

• Experience in customer service, counter sales, inside sales, retail, or wholesale preferred.
• Plumbing, HVAC, heating, construction, or building materials knowledge a plus.
• Strong communication and customer service skills.
• Positive, professional, customer-focused attitude.
• Ability to multitask and stay organized.
• Willingness to learn and work well in a team.
• Must be able to lift up to 25 pounds.

Responsibilities

• Assist customers in person and over the phone with product selection, pricing, quotes, and orders.
• Recommend products and solutions based on customer needs.
• Build relationships with contractors, homeowners, and business customers.
• Process orders accurately and efficiently.
• Pull, verify, and prepare orders.
• Answer product questions with knowledgeable service.
• Collaborate with management, outside sales, warehouse, and manufacturers to meet customer needs.
• Maintain an organized and well-stocked sales counter.
• Learn new products through ongoing training.
• Help maintain a clean, safe work environment.

Skills

Customer service

Counter sales

Inside sales

Retail experience

Wholesale experience

Job description

Snow and Jones, Inc. in Norwell, MA is seeking a Counter Sales Associate to join our team. You will work directly with contractors, homeowners, and business customers to help them select and purchase plumbing, HVAC, heating, and well & water products.

This role emphasizes customer service and counter/inside sales experience; training is provided. Schedule is Monday–Friday 7:00 AM–3:30 PM with one Saturday per month, and full-time hours with benefits available.