Counter Sales Associate - Plumbing & HVAC Solutions

Snow and Jones; Norwell (MA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401(k) Match

Paid Vacation

Personal Time

Training

Career Growth

Team Environment

Family-Owned

Job summary

Snow and Jones, Inc. in Norwell, MA is seeking a Counter Sales Associate to help contractors, homeowners, and business customers select and purchase plumbing, HVAC, heating, and well & water products.

This full-time role runs Monday–Friday 7:00 AM–3:30 PM with one Saturday per month (8:00 AM–12:00 PM); no summer Saturdays. Earn $22–$28 per hour with Health/Dental Insurance and a 401(k) with company match. Training and growth opportunities are available.

Qualifications

• Customer service, counter sales, inside sales, retail, or wholesale experience preferred
• Plumbing, HVAC, heating, construction, building materials, or mechanical product knowledge is a plus
• Strong communication and customer service skills
• Positive, professional, and customer-focused attitude
• Ability to multitask and stay organized
• Dependable and motivated with a willingness to learn
• Comfortable working in a team environment
• Ability to lift up to 25 pounds as needed

Responsibilities

• Assist customers in person and over the phone with product selection, pricing, quotes, and orders
• Recommend products and solutions based on customer needs
• Build strong relationships with contractors, homeowners, and business customers
• Process customer orders accurately and efficiently
• Pull, verify, and prepare orders
• Answer product questions and provide knowledgeable customer service
• Work with Branch Management, Outside Sales, the warehouse, and manufacturers to meet customer needs
• Maintain an organized and well-stocked sales counter
• Learn new products and industry information through ongoing training
• Help maintain a clean, organized, and safe work environment

Skills

Customer service

Communication

Team player

Multitasking

Lift 25 lbs

Job description

Snow and Jones, Inc. in Norwell, MA is seeking a Counter Sales Associate to help contractors, homeowners, and business customers select and purchase plumbing, HVAC, heating, and well & water products.

This full-time role runs Monday–Friday 7:00 AM–3:30 PM with one Saturday per month (8:00 AM–12:00 PM); no summer Saturdays. Earn $22–$28 per hour with Health/Dental Insurance and a 401(k) with company match. Training and growth opportunities are available.