Counter Sales Pro: Plumbing & HVAC Solutions - Growth

Snow and Jones, Inc.; Norwell (MA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401(k) with Company Match

Paid Vacation

Personal Time

Training & Development

Career Growth

Job summary

Snow and Jones, Inc. in Norwell, MA is seeking a Counter Sales Associate to work with contractors, homeowners, and business customers on plumbing, HVAC, heating, and well & water products. This full-time role offers weekday schedule and occasional Saturdays.

You will assist customers in person and by phone, recommend products, process orders, and maintain an organized counter. The position emphasizes customer service, teamwork, and a willingness to learn in a family-owned company with training

Qualifications

• Customer service, counter sales or related experience preferred.
• Plumbing, HVAC, heating, construction product knowledge is a plus.
• Strong communication and customer service skills.
• Positive, professional and customer-focused attitude.
• Ability to multitask and stay organized.

Responsibilities

• Assist customers in person and over the phone with product selection, pricing, quotes, and orders
• Recommend products and solutions based on customer needs
• Build strong relationships with contractors, homeowners, and business customers
• Process customer orders accurately and efficiently
• Pull, verify, and prepare orders
• Answer product questions and provide knowledgeable customer service
• Work with Branch Management, Outside Sales, the warehouse, and manufacturers to meet customer needs
• Maintain an organized and well-stocked sales counter
• Learn new products and industry information through ongoing training
• Help maintain a clean, organized, and safe work environment

Skills

Customer service

Counter sales

Communication

Teamwork

Multitasking

Job description

Snow and Jones, Inc. in Norwell, MA is seeking a Counter Sales Associate to work with contractors, homeowners, and business customers on plumbing, HVAC, heating, and well & water products. This full-time role offers weekday schedule and occasional Saturdays.

You will assist customers in person and by phone, recommend products, process orders, and maintain an organized counter. The position emphasizes customer service, teamwork, and a willingness to learn in a family-owned company with training