Counter Sales Pro — Construction Supplies

Whitecap; El Cajon (CA); On-site; USD 26,000 - 34,000; Full time

Job summary

White Cap is hiring immediately for a Counter Sales Associate in California. You’ll deliver exceptional customer service to walk-in, phone, and will-call customers, process orders, quote prices, and provide order information while promoting product features and warranties.

This role sits within the leading North American distributor for professional contractors, serving major projects nationwide. The ideal candidate has experience with sales order software (Oracle), knowledge of construction and

Qualifications

• Proven customer service success.
• Experience with sales order software (Oracle).
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Spanish language

Construction product knowledge

Tools

Oracle

Job description

White Cap is hiring immediately for a Counter Sales Associate in California. You’ll deliver exceptional customer service to walk-in, phone, and will-call customers, process orders, quote prices, and provide order information while promoting product features and warranties.

This role sits within the leading North American distributor for professional contractors, serving major projects nationwide. The ideal candidate has experience with sales order software (Oracle), knowledge of construction and