Counter Sales - Mobile, AL

Coburn Supply Company; Mobile (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

Coburn's of Mobile is seeking a Counter Sales associate to assist walk-in and phone customers in selecting and purchasing products. You will support the outside sales team and help meet customer expectations in a construction and warehouse setting.

You will handle inventory coordination, basic computer tasks, and forklift operations with safety in mind. The role requires physical effort and adherence to company procedures.

Qualifications

• High School Diploma or Equivalent required.
• 1 year of Customer Service or Sales experience preferred.
• Industry experience is a plus.
• Must pass drug screen and physical.

Responsibilities

• Assist walk-in, will call and phone customers with selecting and purchasing products.
• Support outside sales team to meet customer expectations and improve orders.
• Maintain inventory levels and accuracy to maximize profitability.

Skills

Customer service

Sales experience

Basic computer skills

Math skills

Education

High School Diploma or Equivalent

Tools

Forklift operation

Job description

Job Details

Job Location: Coburn's of Mobile (67) - Mobile, AL 36607

Summary

The Counter Sales position is responsible for increasing sales and profit by efficiently and courteously assisting walk-in, will call and telephone customers with selecting and purchasing products, while assisting the outside sales team with meeting their customer’s expectations.

Essential Duties and Responsibilities

Customer Service

Customer loyalty is maintained by providing Coburn’s exceptional level of customer service as measured by increased sales and profits, number of transactions, customer feedback and/or satisfaction ratings.

Inventory Control

Customer is properly and efficiently assisted in the order process and profit is increased as a result of properly maintained inventory and proactively communicated inventory needs.

Knowledge Development

Knowledge is developed and maintained in order to increase credibility with customers as measured by increased customer loyalty and sales.

Qualifications

Education & Experience

• High School Diploma or Equivalent AND 1 year of the following experience is preferred:
• Customer Service Experience
• Sales Experience
• Applicable Relative Industry Experience
• Progressive Industry Experience
• Must possess basic computer and math skills.
• Must pass company required drug screen and physical.

Physical Requirements

Must be able to lift, push or pull up to 50 lbs.; must have physical mobility and dexterity to frequently stand, bend, push, twist, kneel, climb, squat, stoop, and reach overhead. Routinely drives/operates forklifts; works with tools, and equipment. Considerable mental/visual concentration, coordinating manual dexterity with mental/visual attention. Construction and Warehouse environment with variable but moderately high noise levels. Must wear closed-toe shoes, gloves, and other protective items as required. A consistent presence at work is required.

In order to operate a forklift, the operator must be a minimum age of 18 years old and successfully complete Coburn’s Forklift Operator Certification.