Plumbing - Counter Sales - Bartlett, TN

Coburn Supply Company; Bartlett (TN); On-site; USD 19,000 - 29,000; Full time

Job summary

Coburn's of Bartlett in Bartlett, TN seeks a Counter Sales associate to assist walk-in, will-call and phone customers, help select and purchase plumbing and waterworks supplies, and support the outside sales team.

The role emphasizes friendly, efficient service, accurate product knowledge, and teamwork in a fast-paced warehouse environment. A high school diploma and basic computer/math skills are preferred; forklift certification may be required.

Qualifications

• High School Diploma or equivalent
• Strong customer service and sales experience preferred
• Basic computer and math skills required
• Experience in plumbing/waterworks beneficial
• Ability to pass drug screen and physical

Responsibilities

• Assist walk-in, will-call and telephone customers with selecting and purchasing products
• Support outside sales team in meeting customer expectations
• Maintain inventory accuracy and assist with order processing

Skills

Customer service

Sales

Basic math

Computer skills

Education

High school diploma

Tools

Forklift operation

Job description

Job Details

Job Location: Coburn's of Bartlett (73) - Bartlett, TN 38133, Summary

The Counter Sales position is responsible for increasing sales and profit by efficiently and courteously assisting walk-in, will call and telephone customers with selecting and purchasing products, while assisting the outside sales team with meeting their customer’s expectations.

Education & Experience

High School Diploma or Equivalent AND 1 year of the following experience is preferred:

• Customer Service Experience
• Sales Experience
• Plumbing/Waterworks
• Applicable Relative Industry Experience
• Progressive Industry Experience
• Must possess basic computer and math skills.
• Must pass company required drug screen and physical.

Physical Requirements

Must be able to lift, push or pull up to 50 lbs.; must have physical mobility and dexterity to frequently stand, bend, push, twist, kneel, climb, squat, stoop, and reach overhead. Routinely drives/operates forklifts; works with tools, and equipment. Considerable mental/visual concentration, coordinating manual dexterity with mental/visual attention. Construction and Warehouse environment with variable but moderately high noise levels. Must wear closed-toe shoes, gloves, and other protective items as required. A consistent presence at work is required.

In order to operate a forklift, the operator must be a minimum age of 18 years old and successfully complete Coburn’s Forklift Operator Certification.

Essential Duties & Responsibilities

• Customer Service: Customer loyalty is maintained by providing Coburn’s exceptional level of customer service as measured by increased sales and profits, number of transactions, customer feedback and/or satisfaction ratings.
• Inventory Control: Customer is properly and efficiently assisted in the order process and profit is increased as a result of properly maintained inventory and proactively communicated inventory needs.
• Knowledge Development: Knowledge is developed and maintained in order to increase credibility with customers as measured by increased customer loyalty and sales.

Qualifications

Qualifications: