Counter Sales - Baton Rouge, LA

Coburn Supply Company; Baton Rouge (LA); On-site; USD 28,000 - 38,000; Full time

Job summary

Coburn Supply Company seeks a Counter Sales associate in Baton Rouge to assist customers in selecting and purchasing products, while supporting the outside sales team. The role emphasizes friendly service and efficient transactions in a fast-paced warehouse environment.

The position involves processing walk-ins, will calls, and phone orders, with basic computer and math skills required and forklift operation may be involved. A positive, customer-focused attitude is essential.

Qualifications

• High School Diploma or Equivalent AND 1 year of the following experience is preferred.
• Customer Service Experience
• Sales Experience
• Applicable Relative Industry Experience
• Progressive Industry Experience
• Must possess basic computer and math skills
• Must pass company required drug screen and physical.

Responsibilities

• Customer Service: assist walk-in, will call and telephone customers to select and purchase products and support outside sales.
• Inventory Control: help maintain inventory and communicate inventory needs to boost profitability.
• Knowledge Development: build product knowledge to increase credibility with customers and drive sales.

Skills

Customer Service

Sales

Industry Experience

Math Skills

Education

High School Diploma or Equivalent

Job description

Job DetailsJob Location: Coburn's of Baton Rouge "North" (21) - Baton Rouge, LA 70802

Summary

The Counter Sales position is responsible for increasing sales and profit by efficiently and courteously assisting walk-in, will call and telephone customers with selecting and purchasing products, while assisting the outside sales team with meeting their customer’s expectations.

Essential Duties and Responsibilities:

• Customer Service: Customer loyalty is maintained by providing Coburn’s exceptional level of customer service as measured by increased sales and profits, number of transactions, customer feedback and/or satisfaction ratings.


• Inventory Control: Customer is properly and efficiently assisted in the order process and profit is increased as a result of properly maintained inventory and proactively communicated inventory needs.


• Knowledge Development: Knowledge is developed and maintained in order to increase credibility with customers as measured by increased customer loyalty and sales.

Qualifications

Education & Experience

High School Diploma or Equivalent AND 1 year of the following experience is preferred:

• Customer Service Experience


• Sales Experience


• Applicable Relative Industry Experience


• Progressive Industry Experience


• Must possess basic computer and math skills.


• Must pass company required drug screen and physical.

Physical Requirements

Must be able to lift, push or pull up to 50 lbs.; must have physical mobility and dexterity to frequently stand, bend, push, twist, kneel, climb, squat, stoop, and reach overhead. Routinely drives/operates forklifts; works with tools, and equipment. Considerable mental/visual concentration, coordinating manual dexterity with mental/visual attention. Construction and Warehouse environment with variable but moderately high noise levels. Must wear closed-toe shoes, gloves, and other protective items as required. A consistent presence at work is required. In order to operate a forklift, the operator must be a minimum age of 18 years old and successfully complete Coburn’s Forklift Operator Certification.