HVAC Counter Sales - Layfayette, LA

Coburn Supply Company; Lafayette (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Coburn Supply Company in Lafayette, LA is hiring a Counter Sales associate to help walk-in, will-call and phone customers select and purchase products, and to assist the outside sales team in meeting customer expectations.

This role focuses on customer service, accurate inventory handling, and ongoing knowledge development, with required basic computer and math skills and a drug screen and physical.

Qualifications

• High School Diploma or equivalent, plus 1 year of related experience preferred.
• Customer Service or Sales experience.
• Basic computer and math skills.
• Must pass drug screen and physical.

Responsibilities

• Assist walk-in, will-call and telephone customers with selecting and purchasing products.
• Support outside sales team to meet customer’s expectations.
• Maintain inventory awareness and communicate inventory needs.

Skills

Customer service

Sales experience

Basic computer skills

Basic math skills

Education

High School Diploma or Equivalent

Tools

Forklift operation

Job description

Job Details: Job Location: Coburn's of Lafayette "Downtown" (02) - Lafayette, LA 70501,

Summary

The Counter Sales position is responsible for increasing sales and profit by efficiently and courteously assisting walk-in, will call and telephone customers with selecting and purchasing products, while assisting the outside sales team with meeting their customer’s expectations.

Essential Duties and Responsibilities

• Customer Service – Customer loyalty is maintained by providing Coburn’s exceptional level of customer service as measured by increased sales and profits, number of transactions, customer feedback and/or satisfaction ratings.
• Inventory Control – Customer is properly and efficiently assisted in the order process and profit is increased as a result of properly maintained inventory and proactively communicated inventory needs.
• Knowledge Development – Knowledge is developed and maintained in order to increase credibility with customers as measured by increased customer loyalty and sales.

Qualifications

Education & Experience

• High School Diploma or Equivalent AND 1 year of the following experience is preferred:
• Customer Service Experience
• Sales Experience
• Applicable Relative Industry Experience
• Progressive Industry Experience
• Must possess basic computer and math skills.
• Must pass company required drug screen and physical.

Physical Requirements

Must be able to lift, push or pull up to 50 lbs.; must have physical mobility and dexterity to frequently stand, bend, push, twist, kneel, climb, squat, stoop, and reach overhead. Routinely drives/operates forklifts; works with tools, and equipment. Considerable mental/visual concentration, coordinating manual dexterity with mental/visual attention. Construction and Warehouse environment with variable but moderately high noise levels. Must wear closed-toe shoes, gloves, and other protective items as required. A consistent presence at work is required. In order to operate a forklift, the operator must be a minimum age of 18 years old and successfully complete Coburn’s Forklift Operator Certification.