Counter Sales Associate — Growth, Benefits & Impact

White Cap Management LLC; San Diego (CA); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Paid time off including maternity/Par0

Great Place to Work

Job summary

White Cap Management LLC is hiring a Counter Sales Associate to deliver exceptional service to walk-in, phone, and will-call customers. You will process orders, quote prices, and provide order information while promoting product features and warranties.

The role requires knowledge of construction/industrial products and English with strong customer service skills; Spanish is a plus. The position is based in California with competitive hourly pay and benefits.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will-call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information.
• Communicates product features, benefits, and warranty information to customers.
• Provides knowledge of products and their applications; troubleshoots and helps resolve customer problems.
• Upsells by identifying related products, add-on extensions, and informing customers of promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales order software

Construction/industrial products

Spanish language

Tools

Oracle

Job description

White Cap Management LLC is hiring a Counter Sales Associate to deliver exceptional service to walk-in, phone, and will-call customers. You will process orders, quote prices, and provide order information while promoting product features and warranties.

The role requires knowledge of construction/industrial products and English with strong customer service skills; Spanish is a plus. The position is based in California with competitive hourly pay and benefits.