Counter Sales Associate — Build America with Great Benefits

White Cap Management LLC; Columbia Township (MO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with company match

Tuition reimbursement

Paid maternity and parental leave

Sick time and vacation

Job summary

White Cap Management LLC is seeking a Counter Sales Associate to join our team. You will assist walk-in, phone, and will-call customers, process orders, quote prices, and provide order information. You will also communicate product features and warranties, applying product knowledge to advise customers and resolve issues.

The role includes upselling related products and promotions, with duties as assigned. A background in construction or industrial products and Spanish language ability are

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Pulls orders as required and communicates product features, benefits, and warranty information.
• Demonstrates knowledge of products and their applications, provides technical advice, troubleshoots, and helps resolve customer problems.
• Upsells by identifying related products, add-on extensions, and informing customers of promotions.

Skills

Customer service

Spanish language proficiency

Upselling

Tools

Oracle

Job description

White Cap Management LLC is seeking a Counter Sales Associate to join our team. You will assist walk-in, phone, and will-call customers, process orders, quote prices, and provide order information. You will also communicate product features and warranties, applying product knowledge to advise customers and resolve issues.

The role includes upselling related products and promotions, with duties as assigned. A background in construction or industrial products and Spanish language ability are