Counter Sales Pro - Construction Materials & Solutions

WCM White Cap Management LLC; Signal Hill (CA); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Generous paid time off

Great Place to Work

Job summary

White Cap in California is hiring a Counter Sales Associate to deliver outstanding service to walk-in, phone, and will-call customers. You will process orders, quote prices, enter orders, pull inventory, and provide product information.

The role requires knowledge of construction products, the ability to upsell related items, and strong collaboration with warehouse and sales teams. Bilingual in English and Spanish and experience with Oracle or similar systems are preferred.

Qualifications

• Proven track record of delivering exceptional customer service.
• Experience with sales order entry and inventory management software (Oracle).
• Bilingual English and Spanish with strong communication.
• Experience processing orders and returns accurately.
• Experience stocking and maintaining a showroom.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will-call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information.
• Pulls orders as required.
• Communicates product features, benefits, and warranty information.
• Upsells by identifying related products and promotions.
• Collaborates with warehouse, purchasing, and sales teams.

Skills

Customer service

Communication

Bilingual English/Spanish

Tools

Oracle

Microsoft Office

Job description

White Cap in California is hiring a Counter Sales Associate to deliver outstanding service to walk-in, phone, and will-call customers. You will process orders, quote prices, enter orders, pull inventory, and provide product information.

The role requires knowledge of construction products, the ability to upsell related items, and strong collaboration with warehouse and sales teams. Bilingual in English and Spanish and experience with Oracle or similar systems are preferred.