Counter Sales Associate: Construction Solutions & Growth

White Cap Supply Holdings, LLC.; South Salt Lake (UT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Tuition reimbursement

Paid time off

Great Place to Work

Job summary

White Cap is hiring a Counter Sales Associate to support walk-in, phone, and will-call customers with a strong commitment to service. You will process orders, quote prices, and provide product information while upselling related items and promotions. The role emphasizes knowledge of products and application assistance.

The position is on-site in Utah, with opportunities to grow within a large national distributor serving construction projects. Bilingual Spanish/English is a plus and encouraged.

Qualifications

• Demonstrated ability to deliver exceptional customer service in a fast-paced environment.
• Experience with sales order systems or ERP platforms (Oracle or similar).
• Ability to identify customer needs and upsell or cross-sell opportunities.
• Knowledge of construction/industrial product lines or ability to learn quickly.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications; provides technical advice and troubleshoots.
• Upsells by identifying related products and informing customers of promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales

ERP systems (Oracle)

Product knowledge

Communication skills

Bilingual Spanish/English

Job description

White Cap is hiring a Counter Sales Associate to support walk-in, phone, and will-call customers with a strong commitment to service. You will process orders, quote prices, and provide product information while upselling related items and promotions. The role emphasizes knowledge of products and application assistance.

The position is on-site in Utah, with opportunities to grow within a large national distributor serving construction projects. Bilingual Spanish/English is a plus and encouraged.