Counter Sales Associate – Construction Supply Expert

WCM White Cap Management LLC; El Paso (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Tuition reimbursement

Paid time off

Job summary

White Cap is seeking a Counter Sales Associate to support walk-in, phone, and will-call customers at our local branch. You will process orders, quotes, and enter orders into the system, while keeping our sales flow efficient from inquiry to delivery.

Strong customer service, product knowledge, and upselling skills are essential. Spanish is a plus, and experience with Oracle-based sales software is preferred for this role.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Greet and assist walk-in customers and answer phone inquiries.
• Process orders, quotes, and enter orders into the system.
• Pull and prepare orders for pickup or delivery.
• Explain product features, benefits, and warranties to customers.
• Provide technical advice and resolve customer issues or questions.
• Upsell related products and promotions to customers.

Skills

Customer service

Sales

Product knowledge

Upselling

Communication

Tools

Oracle

Job description

White Cap is seeking a Counter Sales Associate to support walk-in, phone, and will-call customers at our local branch. You will process orders, quotes, and enter orders into the system, while keeping our sales flow efficient from inquiry to delivery.

Strong customer service, product knowledge, and upselling skills are essential. Spanish is a plus, and experience with Oracle-based sales software is preferred for this role.