Counter Sales Pro: Construction Materials & Expert Advice

Whitecap; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

White Cap is hiring immediately for a Counter Sales Associate. You will support customers in person and over the phone, process orders, quote prices, and provide product information. The role requires knowledge of construction products and strong customer service skills, with Oracle experience preferred. Proficiency in Spanish is a plus.

Join a leading North American distributor and be part of a team that values reliability, growth, and a diverse work environment.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Construction products knowledge

Spanish language proficiency

Tools

Oracle

Job description

White Cap is hiring immediately for a Counter Sales Associate. You will support customers in person and over the phone, process orders, quote prices, and provide product information. The role requires knowledge of construction products and strong customer service skills, with Oracle experience preferred. Proficiency in Spanish is a plus.

Join a leading North American distributor and be part of a team that values reliability, growth, and a diverse work environment.