Counter Sales Specialist: Construction Tools & Solutions

Whitecap; Martinez (GA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Paid time off

Job summary

White Cap is hiring immediately for a Counter Sales Associate. You’ll work with walk-in, phone, and will-call customers, processing orders and quoting prices. You will pull orders, communicate product features, and provide warranty information.

Preferred qualifications include customer service success, experience with Oracle, knowledge of construction products, and Spanish language ability. White Cap offers comprehensive benefits, time off, and opportunities across North America.

Qualifications

• Customer service experience with walk-in and phone customers.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Provides exceptional customer service to walk-in, phone, and will-call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information.
• Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications, provides technical advice and troubleshooting.
• Upsells by identifying related products and informing customers of promotions.
• Performs other duties as assigned.

Skills

Customer service

Walk-in/Phone sales

Product knowledge

Spanish language proficiency

Tools

Oracle

Job description

White Cap is hiring immediately for a Counter Sales Associate. You’ll work with walk-in, phone, and will-call customers, processing orders and quoting prices. You will pull orders, communicate product features, and provide warranty information.

Preferred qualifications include customer service success, experience with Oracle, knowledge of construction products, and Spanish language ability. White Cap offers comprehensive benefits, time off, and opportunities across North America.