Counter Manager — Lead Jewelry Team | Flexible Schedule

Pandora A/S; Houston (TX); On-site; USD 23,556 - 29,549; Full time

Benefits offered by this job

Base + bonus

401K plan

Medical, Dental, Vision

Job summary

Pandora A/S in the United States—Macy’s Shop-in-Shop—seeks a Counter Manager to lead a team of part-time Sales Associates and Sales Leads. You will coach, schedule, and guide daily operations to deliver outstanding customer experiences and achieve sales goals.

You will manage inventory, ensure compliance with brand and store standards, and train staff on product knowledge and service excellence. This role offers growth opportunities within Pandora’s expanding footprint.

Qualifications

• Minimum of 3 years’ experience in a supervisory retail role.
• Proven ability to drive sales and deliver exceptional customer service.
• Experience coaching and developing sales teams.

Responsibilities

• Lead and coach a team of part-time Sales Associates and Sales Leads.
• Prepare weekly schedules and manage inventory and loss prevention.
• Drive store sales goals and ensure brand standards compliance.

Skills

Sales leadership

Customer service

Coaching

Team leadership

Scheduling

Education

High school diploma

Tools

POS systems

MS Office

KWI

Applicant tracking systems

Job description

Pandora A/S in the United States—Macy’s Shop-in-Shop—seeks a Counter Manager to lead a team of part-time Sales Associates and Sales Leads. You will coach, schedule, and guide daily operations to deliver outstanding customer experiences and achieve sales goals.

You will manage inventory, ensure compliance with brand and store standards, and train staff on product knowledge and service excellence. This role offers growth opportunities within Pandora’s expanding footprint.