Costa Mesa Call Center Manager — Growth, Ownership & Impact

Blumhouse; Costa Mesa (CA); On-site; USD 124,000 - 203,000; Full time

Job summary

Blumhouse in Costa Mesa, CA is seeking a temporary Call Center Manager to lead the team, own outcomes, and drive growth. You will oversee ticket management, forecasting, and marketing alignment while delivering hands-on leadership in a fast-paced environment.

The role pairs a substantial salary with mentorship, benefits, and the flexibility to grow on your own clock within the Costa Mesa market.

Qualifications

• Hands-on command of Account Management, with Ticket Management as a close second.
• 6+ years owning outcomes, not just completing tasks.
• Professionalism, integrity, and discretion with sensitive information.
• A communication style that translates jargon back into plain English.
• Clear thinking under the kind of pressure Costa Mesa, CA deadlines bring.
• Critical thinking skills and sound, independent judgment.
• Self-motivated and able to work independently with minimal oversight.

Responsibilities

• Pitch, listen, adjust, and pitch again until the sales marketing deal lands.
• Pitch upsells that feel like favors, not invoices.
• Turn cold sales marketing leads into signed deals across Costa Mesa, CA.
• Forecast demand and align marketing investment with sales objectives.
• Build and nurture relationships with prospects across the Costa Mesa, CA market.
• Hand marketing the field intel that sharpens next quarter's ads.
• Hands-on ownership of social media calendars and community engagement.

Skills

Account management

Ticket management

Clear communication

Under pressure

Independent work

Professionalism

Discretion

Job description

Blumhouse in Costa Mesa, CA is seeking a temporary Call Center Manager to lead the team, own outcomes, and drive growth. You will oversee ticket management, forecasting, and marketing alignment while delivering hands-on leadership in a fast-paced environment.

The role pairs a substantial salary with mentorship, benefits, and the flexibility to grow on your own clock within the Costa Mesa market.