Call Center Leader - Develop, Coach & Drive Revenue

Artemis; Costa Mesa (CA); On-site; USD 75,000 - 80,000; Full time

Job summary

A healthcare organization is looking for a dedicated Call Center Supervisor to oversee team performance and drive sales success in Costa Mesa, CA. This role requires a minimum of three years in a sales call center, including leadership experience. The supervisor will lead recruitment, implement employee retention strategies, and foster a positive team culture. Competitive pay starts at $75-80K with bonus opportunities based on team performance, making it an attractive position for a results-driven leader.

Qualifications

• Minimum of three years in an in-bound sales call center.
• Two or more years in a leadership role.
• Proven success in driving revenue goals.

Responsibilities

• Lead recruitment and hiring processes.
• Implement strategies for employee retention.
• Set and manage team goals to meet KPIs.
• Innovate and improve business processes.
• Support sales training effectiveness.
• Participate in department leadership.

Skills

Leadership

Coaching

Communication

Strategic thinking

Problem-solving

Job description

A healthcare organization is looking for a dedicated Call Center Supervisor to oversee team performance and drive sales success in Costa Mesa, CA. This role requires a minimum of three years in a sales call center, including leadership experience. The supervisor will lead recruitment, implement employee retention strategies, and foster a positive team culture. Competitive pay starts at $75-80K with bonus opportunities based on team performance, making it an attractive position for a results-driven leader.