Call Center Manager

Blumhouse; Costa Mesa (CA); On-site; USD 124,000 - 203,000; Full time

Job summary

Blumhouse in Costa Mesa, CA is seeking a temporary Call Center Manager to lead the team, own outcomes, and drive growth. You will oversee ticket management, forecasting, and marketing alignment while delivering hands-on leadership in a fast-paced environment.

The role pairs a substantial salary with mentorship, benefits, and the flexibility to grow on your own clock within the Costa Mesa market.

Qualifications

• Hands-on command of Account Management, with Ticket Management as a close second.
• 6+ years owning outcomes, not just completing tasks.
• Professionalism, integrity, and discretion with sensitive information.
• A communication style that translates jargon back into plain English.
• Clear thinking under the kind of pressure Costa Mesa, CA deadlines bring.
• Critical thinking skills and sound, independent judgment.
• Self-motivated and able to work independently with minimal oversight.

Responsibilities

• Pitch, listen, adjust, and pitch again until the sales marketing deal lands.
• Pitch upsells that feel like favors, not invoices.
• Turn cold sales marketing leads into signed deals across Costa Mesa, CA.
• Forecast demand and align marketing investment with sales objectives.
• Build and nurture relationships with prospects across the Costa Mesa, CA market.
• Hand marketing the field intel that sharpens next quarter's ads.
• Hands-on ownership of social media calendars and community engagement.

Skills

Account management

Ticket management

Clear communication

Under pressure

Independent work

Professionalism

Discretion

Job description

When the Costa Mesa pipeline gets quiet, Blumhouse's Call Center Manager is the one who makes it loud again. A temporary Call Center Manager seat at Blumhouse that pairs $124,000 - $203,000 with ownership, collaboration, and a long-term growth track.

Key Responsibilities

• Pitch, listen, adjust, and pitch again until the sales marketing deal lands
• Pitch upsells that feel like favors, not invoices
• Turn cold sales marketing leads into signed deals across Costa Mesa, CA
• Forecast demand and align marketing investment with sales objectives
• Build and nurture relationships with prospects across the Costa Mesa, CA market
• Hand marketing the field intel that sharpens next quarter's ads
• Hands-on ownership of social media calendars and community engagement

What You'll Bring

• Hands-on command of Account Management, with Ticket Management as a close second
• 6+ years owning outcomes, not just completing tasks
• Professionalism, integrity, and discretion with sensitive information
• A communication style that translates jargon back into plain English
• Clear thinking under the kind of pressure Costa Mesa, CA deadlines bring
• Critical thinking skills and sound, independent judgment
• Self-motivated and able to work independently with minimal oversight

What began as two engineers and a whiteboard in Costa Mesa is now Blumhouse, an experiment-friendly team obsessed with getting Ticket Management right. Learning out loud is encouraged here, so share the Conflict Resolution rabbit hole you fell down yesterday.

Your offer at Blumhouse: $124,000 - $203,000, a mentor, generous benefits, and the Costa Mesa, CA flexibility to grow on your own clock.

Live and unfilled as of this exact moment, ready for your interest.

We're hiring, and your application could be the one we've been waiting for.