Cosmetics Retail Key Holder & Team Coach

Brobston Group; Seattle (WA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness and family support programs

Life and disability insurance

Retirement savings plans

Paid leave programs

Job summary

Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support store leadership and drive outstanding customer experiences. You will coach and mentor the sales team, modelling the behaviours needed to deliver inspirational, authentic, personalized service while achieving sales targets.

You will also manage cash reconciliations, opening and closing duties, and flexible work hours to support a fast-paced retail environment within a prestige beauty context.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth, efficient store operations.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rota basis and lead by example to the sales team.

Skills

Retail leadership

Customer service

Coaching/mentoring

Flexible retail hours

Right to work in the country

Tools

Retail POS software

Job description

Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support store leadership and drive outstanding customer experiences. You will coach and mentor the sales team, modelling the behaviours needed to deliver inspirational, authentic, personalized service while achieving sales targets.

You will also manage cash reconciliations, opening and closing duties, and flexible work hours to support a fast-paced retail environment within a prestige beauty context.