Cosmetic Growth & Education Coordinator

Dermatologists of Central States; Michigan; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group seeks a dynamic professional to advance business development and marketing efforts for the practice. You will coordinate cosmetic seminars, manage referrals, educate patients on products, and act as the liaison among physicians, staff, and management.

You will also handle administrative duties like scheduling, patient tracking, billing interactions, and supporting social media promotions. A strong customer-service orientation and 1–2 years cosmetic experience are preferred.

Qualifications

• High School diploma or GED required.
• 1 - 2 years of cosmetic experience required.
• Proven success meeting sales objectives with strong customer service.
• Superior written and verbal communication skills.
• Ability to work independently and in a team while managing multiple projects.
• Strong computer and organizational skills with attention to detail.

Responsibilities

• Implements objectives and trains staff on cosmetic products and procedures.
• Coordinate monthly cosmetic seminars for patients, including invitations, presentations, refreshments, and follow-up.
• Provide product consultation and education for patients.
• Develop and identify referral sources and follow up utilizing multiple forms of communication.
• Create monthly specials and corresponding marketing materials, including educational materials, and staff training.
• Serves as key contact for all cosmetic inquiries including those from leads, patients, physicians, and staff members and vendors.
• Facilitate product research.
• Assist with promotion of our social media presence.
• Effectively plan and facilitate monthly team meetings and provide summary to leadership.
• Develops and monitors internal systems including scheduling new patient tracking, patient correspondence, patient retention, and referral source follow-up.
• Develops and maintains internal patient database; identifies target patients for mailing and telephone calls.
• Patient check-in/out: greet patients and manage schedules; obtain signatures.
• Collect payments and provide patient receipts, scan and file paperwork.
• Answer telephones, screen calls, and take accurate messages.
• Act as liaison between waiting patients and providers.
• Order departmental office supplies as needed.
• Assist with developing and implementing office procedures and organization, including running reports.
• Assess skin care and cosmetic inventory daily to ensure efficiency of orders.

Skills

Cosmetic experience

Sales experience

Customer service

Communication skills

Organizational skills

Teamwork

Confidentiality

Education

High School diploma or GED

Job description

DOCS Dermatology Group seeks a dynamic professional to advance business development and marketing efforts for the practice. You will coordinate cosmetic seminars, manage referrals, educate patients on products, and act as the liaison among physicians, staff, and management.

You will also handle administrative duties like scheduling, patient tracking, billing interactions, and supporting social media promotions. A strong customer-service orientation and 1–2 years cosmetic experience are preferred.