Cortex Training Engineer & AI Enablement Lead

Palo Alto Networks; Santa Clara (CA); On-site; USD 116,000 - 187,000; Full time

Job summary

Palo Alto Networks is seeking a technically masterful Technical Trainer, Cortex, to join our Santa Clara headquarters. You will lead advanced Cortex workshops and spearhead onboarding bootcamps while developing AI-enabled tools to scale learning globally.

This role combines hands-on teaching with player/coach mentoring, offering career growth into advanced architecture or leadership within our technical enablement group.

Qualifications

• 5+ years of experience delivering technical courseware or equivalent hands-on experience in the cybersecurity industry.
• Hands-on expertise with SIEM, SOAR, and XDR platforms— with deep knowledge of the Palo Alto Networks Cortex stack strongly preferred.
• AI Tool Development & Prototyping: Hands-on experience building, prompt-engineering, or prototyping AI/LLM-powered workflows (e.g., custom GPTs, API integrations, or automated scripts) to solve learning or operational challenges.
• Data & Reporting Skills: Demonstrated ability to compile, analyze, and present tool adoption, engagement, and performance metrics to cross-functional stakeholders.
• Command of the classroom: Proven understanding of adult learning principles and a captivating, interactive delivery style.
• Location & Mobility: Must be based out of the Palo Alto Networks HQ in Santa Clara, CA, with the ability to travel up to 30% annually.

Responsibilities

• Deliver Advanced Cortex workshops and advanced whiteboarding sessions for global internal and external audiences.
• Own the classroom execution of technical bootcamps for new hires, turning them into field-ready security professionals.
• Develop AI-driven enablement tools to scale learning efficiency and personalize onboarding.
• Measure AI efficacy by tracking adoption, accuracy, and performance metrics across platforms.
• Engage with stakeholders to defend the strategic impact and business outcomes of onboarding and workshop programs.
• Maintain labs and Demostack simulations for reliable delivery.
• Scale instructor readiness by leading Train-the-Trainer programs and supporting Authorized Training Partners.
• Collaborate with content teams to refine courseware and certification paths.

Skills

Technical training

Adult learning principles

Public speaking

Data & reporting

Scripting & automation

Education

BS/MS in Computer Science or Cybersecurity

Tools

Cortex XSIAM

Cortex XSOAR

Cortex XDR

Demostack

Python

REST APIs

Job description

Palo Alto Networks is seeking a technically masterful Technical Trainer, Cortex, to join our Santa Clara headquarters. You will lead advanced Cortex workshops and spearhead onboarding bootcamps while developing AI-enabled tools to scale learning globally.

This role combines hands-on teaching with player/coach mentoring, offering career growth into advanced architecture or leadership within our technical enablement group.