Remote Practice Architect: Capability Growth & Enablement

Palo Alto Networks, Inc.; New York (NY); On-site; USD 163,000 - 225,000; Full time

Job summary

Palo Alto Networks, Inc. is seeking a Capability Development leader to design and execute enablement programs for Professional Services, Customer Success, and delivery partners across the Cortex & Cloud portfolio.

You will build scalable, repeatable programs aligned with evolving customer needs. In this remote role, you will deliver hands-on technical enablement, run workshops and labs, and mentor consultants to lift technical execution and consulting skills.

Qualifications

• Extensive experience delivering enterprise security solutions within Professional Services.
• Deep expertise across Cortex technologies (XSIAM, XSOAR, Cortex XDR) and/or Cortex/Prisma Cloud.
• Demonstrated experience mentoring, coaching, and developing technical professionals.
• Experience designing and delivering technical learning programs, workshops, labs, or capability development initiatives.
• Strong customer facing consulting experience with the ability to coach through real‑world engagements.
• Excellent communication, facilitation, presentation, and influencing skills.

Responsibilities

• Develop capability development strategy and enablement programs for Professional Services, Customer Success, and strategic delivery partners across the Cortex & Cloud portfolio.
• Build scalable programs that improve technical proficiency, delivery consistency, consultant readiness, and adoption of COE methodologies.
• Drive organizational readiness for new products, AI capabilities, automation initiatives, and service offerings.
• Establish long-term capability roadmaps aligned with business priorities and evolving customer needs.
• Deliver hands‑on technical enablement sessions, including workshops, labs, and deployment scenarios.
• Conduct brown bag sessions, deep dives, and office hours to reinforce learning.
• Develop role‑based enablement paths for partner consultants, architects, and delivery leads.
• Lead technical workshops, boot camps, instructor-led training, hands-on labs, mentoring, and knowledge-sharing forums.
• Support onboarding and continuous development of consultants.

Skills

Enterprise security solutions

Cortex technologies

Mentoring & coaching

Learning programs

Customer-facing consulting

Communication & facilitation

Tools

Cortex XSIAM

Cortex XSOAR

Cortex XDR

Prisma Cloud

Job description

Palo Alto Networks, Inc. is seeking a Capability Development leader to design and execute enablement programs for Professional Services, Customer Success, and delivery partners across the Cortex & Cloud portfolio.

You will build scalable, repeatable programs aligned with evolving customer needs. In this remote role, you will deliver hands-on technical enablement, run workshops and labs, and mentor consultants to lift technical execution and consulting skills.