Administrative Associate II - District Office Support

North-Carolina-Department-of-Correction; North Carolina; On-site; USD 31,000 - 51,000; Full time

Job summary

North Carolina Department of Adult Correction is seeking an Administrative Associate II (S) in the Judicial District 22 Office in Davidson County. The role provides clerical and administrative support to Probation/Parole Officers and staff, handling records, reports, and communications in a busy office setting.

Responsibilities include managing phone inquiries, data entry in OPUS, drafting documents, and maintaining schedules and files.

Qualifications

• Attention to detail and thoroughness in completing tasks.
• Strong communication skills, written and verbal.
• Interpersonal skills to foster teamwork and collaboration.
• Experience with office technology and equipment.
• Ability to plan, organize, and prioritize work.

Responsibilities

• Monitor offender waiting areas and answer inquiries, directing to staff.
• Answer incoming calls and disseminate information to the appropriate person.
• Enter and edit reports, forms, orders, and other documents.
• Record and transcribe minutes of meetings.
• Maintain staff schedules and calendars; manage unit records.
• Organize information; manage files and inventories for the location.
• Compose and respond to email correspondence daily; handle mail.

Skills

Attention to detail

Communication

Interpersonal skills

Office technology

Planning & organizing

Teamwork

Education

High school diploma

Tools

OPUS system

Job description

North Carolina Department of Adult Correction is seeking an Administrative Associate II (S) in the Judicial District 22 Office in Davidson County. The role provides clerical and administrative support to Probation/Parole Officers and staff, handling records, reports, and communications in a busy office setting.

Responsibilities include managing phone inquiries, data entry in OPUS, drafting documents, and maintaining schedules and files.