Corporate Travel Consultant — Complex Global Itineraries

Flight Centre Travel Group; Illinois; Presencial; USD 60 000 - 67 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Travel perks/discounts

Health benefits

401k program

Tuition Reimbursement Program

Career growth opportunities

Resumo da oferta

Flight Centre Travel Group USA in Chicago, IL, is seeking a Corporate Travel Consultant to manage domestic and complex international travel for executives. You will undergo a three-week paid training to sharpen Sabre skills and learn contract airfares.

Responsibilities include air, car, hotel bookings, ticketing, and exceptional customer service. Work hours are 7:00 AM–7:00 PM CT, five 8-hour shifts, with a focus on accuracy and traveler satisfaction.

Qualificações

• 2+ years of corporate travel management experience.
• Familiarity with Sabre GDS for fare calculations, itinerary management, and ticket issuance.
• Proficiency in ticketing procedures and handling complex itinerary changes.
• Ability to navigate and manipulate complex itineraries, international fares, and PNRs.
• Excellent communication and customer service skills to support business travelers.

Responsabilidades

• Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel.
• Build rapport with business travelers to earn trust in a dedicated Team of Corporate Travel professionals.
• Ensure accurate and timely reservations while meeting travelers' needs.
• Perform PNRS documentation, ticketing, invoicing, and maintain accuracy per company guidelines.
• Stay informed about airline rules, tariffs, and fare requirements to apply correctly.
• Deliver consultative support and exceptional customer service throughout the booking process.

Conhecimentos

Customer service

Multitasking

Communication skills

Ferramentas

Sabre GDS

Descrição da oferta de emprego

Flight Centre Travel Group USA in Chicago, IL, is seeking a Corporate Travel Consultant to manage domestic and complex international travel for executives. You will undergo a three-week paid training to sharpen Sabre skills and learn contract airfares.

Responsibilities include air, car, hotel bookings, ticketing, and exceptional customer service. Work hours are 7:00 AM–7:00 PM CT, five 8-hour shifts, with a focus on accuracy and traveler satisfaction.