Copilot Adoption & Productivity Consultant

Smurfit-Westrock; Atlanta (GA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Digital transformation exposure

Global collaboration

Professional growth opportunities

Enterprise-wide initiatives

Job summary

Smurfit WestRock is seeking a Digital Productivity Functional Consultant to drive adoption and practical use of Microsoft 365, Copilot, Copilot Agents, and Power Platform across the organization. You will translate business needs into actionable recommendations and enable users with training and governance guidance.

You will collaborate with stakeholders, regional teams, project managers, and platform administrators to deliver adoption content, analytics, and continuous improvement insights,

Qualifications

• Minimum 2-4 years of experience in a business environment.
• Strong knowledge of Microsoft 365.
• Working understanding of Microsoft Copilot, Copilot Agents, and Power Platform.
• Strong communication skills with the ability to engage effectively across stakeholder groups.
• Strong presentation and training capabilities.
• Experience gathering business requirements and translating needs into actionable recommendations.
• Strong stakeholder engagement and relationship-building skills.
• Analytical thinking and the ability to interpret adoption and usage data.
• Strong prioritization and organizational skills.
• Ability to support governance, compliance, and continuous improvement activities.
• Ability to create clear user-facing content, communications, and training materials.

Responsibilities

• Support the delivery and adoption of Digital Productivity solutions across Microsoft 365, Power Platform, Copilot, Copilot Agents, and related communication platforms.
• Gather, understand, and translate business requirements into practical recommendations aligned with approved Digital Productivity platforms.
• Help employees adopt digital tools and new ways of working that improve collaboration, communication, automation, and productivity.
• Deliver adoption activities with an initial focus on Microsoft Copilot and Copilot Agents.
• Create and maintain clear, accurate, and up-to-date informational pages, training resources, governance guidance, success stories, and communication materials.
• Deliver training sessions, webinars, and adoption interventions that improve user confidence and capability.
• Support governance, security, and compliance models through practical input, clear guidance, and alignment with platform standards.
• Provide usage analytics, adoption reporting, and performance insights to support management decision-making and continuous improvement efforts.
• Partner with business users, regional representatives, project managers, platform teams, training owners, and management to drive effective adoption and business outcomes.
• Contribute to consistent digital workplace practices and help maximize business value from productivity investments.

Skills

Microsoft 365

Copilot & Copilot Agents

Power Platform

Stakeholder engagement

Training delivery

Job description

Smurfit WestRock is seeking a Digital Productivity Functional Consultant to drive adoption and practical use of Microsoft 365, Copilot, Copilot Agents, and Power Platform across the organization. You will translate business needs into actionable recommendations and enable users with training and governance guidance.

You will collaborate with stakeholders, regional teams, project managers, and platform administrators to deliver adoption content, analytics, and continuous improvement insights,