Microsoft 365 & Copilot Enablement Analyst

L-Con, Inc. - See Lexicon, Inc.; Little Rock (AR); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

HSA with Employer contributions

Dental Insurance

Vision Insurance

Group and Voluntary Life Insurance

Short Term/Long Term Disability

Critical Illness Plan

Employee Assistance Program

Paid Vacation

401(k) with Employer Match

ESOP

Job summary

L-Con, Inc. is seeking a Systems Analyst to partner with business units across the company to drive Microsoft 365 adoption, SharePoint implementation, and Copilot enablement.

The role works with IT, Corporate Analytics, and development teams to translate needs into practical, scalable Microsoft 365 solutions, data migration support, and training resources. You will help design governance, security practices, and prompts, leading enablement activities across Teams, SharePoint, and related tools.

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, Data Analytics, or a related field.
• 3-5 years of experience in systems analysis, business analysis, Microsoft 365 support, process improvement, technology enablement, or a related role.
• Working knowledge of Microsoft 365 tools, including SharePoint, Teams, OneDrive, and related collaboration platforms.
• Experience supporting business users, gathering requirements, documenting workflows, and translating business needs into practical technology solutions.
• Ability to assist with SharePoint site configuration, data migration planning, permissions structure, and user adoption activities.
• Strong analytical, organizational, and problem-solving skills with close attention to detail.
• Strong communication and interpersonal skills, including the ability to work effectively with technical and non-technical users.
• Ability to develop clear documentation, training materials, and user guidance for Microsoft 365 and Copilot-related processes.
• Ability to manage multiple priorities, coordinate across departments, and support cross-functional initiatives.
• Commitment to data security, responsible AI use, permissions awareness, and consistent governance practices.
• Experience with Microsoft Copilot, Copilot for Microsoft 365, prompt development, AI enablement, or business use-case identification.
• Familiarity with Power Automate, Power Apps, or other Power Platform tools.

Responsibilities

• Partner with business units across the company to understand operational needs, current workflows, pain points, and opportunities for improvement through Microsoft 365 tools.
• Assist business owners with SharePoint implementation, including site buildout, document library configuration, data migration support, permissions planning, and post-implementation improvements.
• Support the migration of files, documents, and business content into SharePoint by helping teams organize information, evaluate current folder structures, improve content usability, and apply Microsoft 365 best practices.
• Educate business users and site owners on SharePoint and Teams permissions, access management concepts, and best practices to support secure and sustainable collaboration.
• Serve as a liaison between business teams, Corporate Analytics, IT, and the development team to translate operational needs into practical Microsoft 365, automation, and Copilot-enabled solutions.
• Support Microsoft 365 adoption across Teams, SharePoint, OneDrive and related tools by helping users understand available functionality and apply tools effectively to day-to-day work.
• Identify opportunities to improve, standardize, or automate current processes using Microsoft 365 tools, and coordinate with IT or the development team when solutions require additional technical support.
• Support prompt development, Copilot use-case design, and practical AI adoption across business teams.
• Assist teams in determining whether a business need is best addressed through a Microsoft 365 workflow improvement, a Copilot prompt, or a potential agent opportunity.
• Identify, document, and scope potential agent opportunities in partnership with business users and the development team.
• Help track Copilot usage analytics, adoption trends, user feedback, and business use cases to support continued improvement and enablement efforts.
• Develop training materials, how-to guides, user documentation, prompt examples, and other enablement resources to support Microsoft 365 and Copilot adoption.
• Lead or assist with training sessions, adoption campaigns, workshops, and hands-on support activities for Microsoft 365 and Copilot users.
• Provide end-user support for Microsoft 365-related questions, basic troubleshooting, permissions awareness, and recommended ways to use collaboration tools effectively.
• Promote responsible use of Microsoft 365 and Copilot tools by reinforcing data security, permissions awareness, responsible AI practices, and approved governance standards.
• Maintain documentation related to Microsoft 365 processes, SharePoint site structures, workflow recommendations, training materials, and user enablement resources.
• Participate in continuous improvement initiatives focused on automation, standardization, scalability, and improved collaboration across the company.

Skills

Microsoft 365

SharePoint

Copilot

Workflow optimization

Data migration

Training materials

Governance

Security best practices

Cross-functional collaboration

Education

Bachelor’s degree in related field

Tools

Power Automate

Power Apps

Power Platform

Job description

L-Con, Inc. is seeking a Systems Analyst to partner with business units across the company to drive Microsoft 365 adoption, SharePoint implementation, and Copilot enablement.

The role works with IT, Corporate Analytics, and development teams to translate needs into practical, scalable Microsoft 365 solutions, data migration support, and training resources. You will help design governance, security practices, and prompts, leading enablement activities across Teams, SharePoint, and related tools.