Copier Service Technician (McLean)

Administrative Resource Options; McLean (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Administrative Resource Options (ARO) in McLean, Virginia, is seeking a certified break-fix technician to solve business issues involving printers and copiers. Candidates should possess strong communication and interpersonal skills, along with necessary certifications and experience.

The role requires lifting up to 50 pounds and working in a campus environment. A background check and drug test are mandatory for all candidates.

Qualifications

• Must bring manufacturer certifications to the job interview.
• Previous industry experience as a certified break‑fix technician on printers and copiers is required.
• Ability to lift up to 50 pounds.
• Willingness to work in a campus environment.

Responsibilities

• Solve common and complex business issues within established guidelines.
• Work on diverse problems/projects of various complexity.
• Act as a team or project leader providing direction.
• Identify and select solutions using independent judgment.

Skills

Network experience

Good communication skills

Good interpersonal skills

Customer service experience

Organization skills

Mechanical aptitude

Basic PC skills

Job description

Administrative Resource Options (ARO) is an international outsourcing firm with locations across the United States and Canada, specializing in office services management.

Job Description

• Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives.
• Works on problems/projects of diverse complexity and scope.
• Exercises independent judgment within generally defined policies and practices to identify and select a solution.
• May act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process.
• Ability to handle most unique situations.
• May seek advice in order to make decisions on complex business issues.

Additional Skills:

• Network experience
• Good communication skills
• Good interpersonal skills
• Positive attitude
• Customer service experience
• Organization skills
• Mechanical aptitude
• Innovative and resourceful
• Capable of working with minimum amount of supervision
• Ability to recognize, prioritize and solve critical customer requirements
• Basic PC skills (e.g. Word, Excel)

Qualifications

• Must bring manufacturer certifications to the job interview.
• Must have previous industry experience as a certified break‑fix technician on printers and copiers (preferably from HP).
• Must be able to lift up to 50 pounds.
• Must be willing to work in a campus environment.

All candidates must pass a 7‑year background check and drug test.