Copier and Printer Field Tech – Troubleshoot and Repair

DEX Imaging; Dallas (TX); In loco; USD 42.000 - 67.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Mileage reimbursement

Company‑provided tools

Descrizione del lavoro

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and maintain office technology equipment at customer sites. You’ll perform preventive maintenance, install and test devices, and deliver top‑notch customer service while documenting service activity.

A strong troubleshooting mindset and ability to work independently are essential, with training provided for brand specifics and new devices.

Competenze

• Mechanical aptitude and troubleshooting skills for office tech equipment.
• Strong customer service and communication abilities.
• Ability to work independently and manage time effectively.
• Basic computer networking knowledge.
• Willingness to learn new equipment and technologies.
• Valid driver’s license and reliable transportation.

Mansioni

• Diagnose, troubleshoot, and repair office technology equipment including copiers and printers.
• Perform preventive maintenance and routine service calls.
• Install, configure, and test equipment at customer locations.
• Provide excellent customer service and technical support onsite.
• Maintain accurate service records and communicate repair updates clearly.
• Manage assigned territory and service schedule efficiently.
• Work independently while staying connected to a support team.
• Continue developing knowledge of office technology and vendor procedures.

Conoscenze

Mechanical aptitude

Troubleshooting

Customer service

Communication skills

Time management

Basic computer networking

Positive attitude

Valid driver’s license

Strumenti

Konica Minolta equipment servicing

HP equipment servicing

Sharp equipment servicing

Canon equipment servicing

Descrizione del lavoro

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and maintain office technology equipment at customer sites. You’ll perform preventive maintenance, install and test devices, and deliver top‑notch customer service while documenting service activity.

A strong troubleshooting mindset and ability to work independently are essential, with training provided for brand specifics and new devices.