Coordinator - Veterans - Behavioral Health (77719)

Crescentcare; New Orleans (LA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Medical and prescription coverage

Health Savings Account (HSA)

Employer-paid Dental

Employer-paid Life Insurance & AD&D

Wellness Program

Employee Assistance Program

Vision insurance

Short-term disability insurance

Vacation time

Sick time

11 paid holidays

401(k) retirement plan with employer-m

Job summary

CrescentCare in New Orleans seeks a part-time Behavioral Health Veteran Coordinator to support CCBHC clients with military experience and help them access VHA benefits and CrescentCare services. You will use your lived experience to translate treatment options, connect clients to benefits, document encounters in the EHR within 3 business days, and collaborate with treatment teams across the agency.

This role requires empathy, strong communication, and reliability in a community-focused health

Qualifications

• High school diploma, GED, or HiSET.
• One year of direct behavioral health or related field experience.
• Must be 21 years of age or older and have military experience.

Responsibilities

• Utilize lived military experience to translate and explain services, treatment, and the recovery process.
• Connect with CrescentCare CCBHC clients with military experience to offer peer resources and assist with VHA benefits enrollment.
• Document all client encounters in the electronic medical record (EHR) within 3 business days.
• Attend treatment team meetings and participate in agency-wide meetings.
• All other duties as assigned.

Skills

Lived military experience

Education

High school diploma / GED / HiSET

Job description

Job Details: Job Location: Saint Roch - New Orleans, LA 70117, Position Type: Part Time, At CrescentCare, we bring caregivers and the community together as partners in health and wellness for all. Our experience builds on more than 40 years of impact. In 2014, we became a Federally Qualified Health Center to offer an expanded range of health and wellness services for anyone and everyone who is seeking healthcare services in Greater New Orleans and southeastern Louisiana.

Our Mission

Strengthening our entire community through whole-person healthcare and education.

Position Summary

The Behavioral Health (BH) Veteran Coordinator provides support to CrescentCare Certified Community Behavioral Health Center (CCBHC) clients who have military experience. The overarching goal of the position is to utilize lived experience as a person with military experience to translate and explain services, treatment, and the recovery process to CCBHC clients with military experience as well as to provide navigation support to clients in enrolling in VHA benefits and accessing services both at the VHA as well as CrescentCare.

Key Duties and Responsibilities

• Utilize “lived experience” as an individual with miliary experience to translate and explain services, treatment, and the recovery process.
• Connect with each CrescentCare CCBHC client who has reported they have military experience to offer themselves as a peer resource with a focus on assisting with connection to VHA benefits to enhance access to physical and mental health services and supports.
• Connect with each CCBHC client affirming current or former military service and utilize “lived experience” to translate and explain services, treatment, and the recovery process.

For CCBHC clients affirming current or former military service, assist in connecting the client to VHA benefits enrollment as follows:

1. Contact the military treatment facility regarding referrals outside the military treatment facility.
2. For members who reside more than 50 miles (or one hour’s drive time) from a military hospital or military clinic provide assistance enrolling in TRICARE PRIME Remote and use the network Primary Care Manager to refer the client to specialists for care he or she cannot provide and works with the regional managed care support contractor for referrals/authorizations.
3. For members of the Selected Reserves, assist with enrollment in TRICARE Reserve Select and assist with scheduling an appointment with any TRICARE authorized provider, network or non-network.

• Engage in active supervision and remain receptive to feedback and coaching from supervisor.
• Document all client encounters in the electronic medical record (EHR) within 3 business days.
• Attend treatment team meetings; consult with members of the treatment team.
• Attend all agency, department, programmatic, and supervisory meetings.
• All other duties as assigned.

Qualifications

Education

• High school diploma, General Educational Development (GED), or High school Equivalency Test (HiSET)

Work Experience

• One year of experience providing direct services in field similar/related to behavioral health and/or substance use disorders treatment/services.

Other (licensure, certifications)

• 21 years of age or older
• Must have military experience

ESSENTIAL PHYSICAL REQUIREMENTS

• Extended periods of sitting required.
• Work is primarily office based.
• Some travel may be required.

Total Compensation Package

• Comprehensive medical and prescription drug coverage options
• Health Savings Account (HSA)
• Employer-paid Dental
• Employer-paid life insurance & AD&D
• Employer-paid Wellness Program
• Employer-paid Employee Assistance Program
• Employer-sponsored vision insurance
• Employer-sponsored short-term disability insurance
• Vacation time (accrue 10 days in first 12 months)
• Sick time (accrue 8 days in first 12 months)
• Eleven (11) paid holidays
• 401(k) retirement plan with employer match beginning in employee’s second year