Veteran Needs Assessment Representative

CrescentCare; New Orleans (LA); On-site; USD 21,000 - 34,000; Part time

Job summary

CrescentCare in New Orleans seeks a Behavioral Health Veteran Needs Assessment Representative to assist with a survey of patients with current or former military experience. You will help design questions, administer surveys, and explain study purpose to respondents.

The role emphasizes leveraging lived military experience to improve outreach, interpret de-identified results, and identify service gaps. Expect 4–8 hours weekly for 2–3 months, with a friendly environment in a Federally Qualified

Qualifications

• High school diploma, GED, or HiSET equivalent.
• Minimum one year of military service.

Responsibilities

• Assist with survey design, administration and interpretation.
• Explain the survey purpose to potential respondents with lived experience.
• Provide input on de-identified survey results and identify trends.
• Collaborate with CrescentCare staff on data gaps and areas for improvement.

Skills

Lived military experience

Education

High school diploma / GED / HiSET

Job description

At CrescentCare, we bring caregivers and the community together as partners in health and wellness for all. Our experience builds on more than 40 years of impact. In 2014, we became a Federally Qualified Health Center to offer an expanded range of health and wellness services for anyone and everyone who is seeking healthcare services in Greater New Orleans and Southeastern Louisiana.Our MissionStrengthening our entire community through whole-person healthcare and education.Position SummaryThe Behavioral Health (BH) Veteran Needs Assessment Representative will provide project support to CrescentCare Certified Community Behavioral Health Clinic (CCBHC) in conducting a needs assessment of current CrescentCare patients with current or former military experience. The overarching goal of the position is to assist with survey design, administration, and interpretation to better understand the needs of this population so that services can be aligned using meaningful input from patients.Key Duties and ResponsibilitiesUtilize unique qualification of “lived experience” as a person who has served in the military to provide information on the purpose of the survey to potential survey respondents.Provide input on survey questions.Provide support/assistance with administration of surveys.Provide input on de-identified survey results.Contact CrescentCare patients identified as having current or former military experience; provide information on the purpose of the survey.Provide instructions on the methods available to complete the survey.Offer assistance completing the survey for those who are unable to complete the survey independently.When survey collection is complete, collaborate with CrescentCare staff who are also involved with this special project to provide input on de-identified results including trends in the data and areas that are potential service gaps, areas for enhancement/improvement, and areas of strength.All other duties as assigned.QualificationsEducationHigh school diploma, General Educational Development (GED), or High school Equivalency Test (HiSET)Work ExperienceMinimum of one year of military serviceOtherAbility to work 4-8 hours per week for 2-3 months21 years of age or olderTotal Compensation PackageWe believe the investment we make in our employees is among the most important. Our compensation package includes:Comprehensive medical and prescription drug coverage optionsHealth Savings Account (HSA)Employer-paid DentalEmployer-paid life insurance & AD&DEmployer-paid Wellness ProgramEmployer-paid Employee Assistance ProgramEmployer-sponsored vision insuranceEmployer-sponsored short-term disability insuranceVacation time (accrue 10 days in first 12 months)Sick time (accrue 8 days in first 12 months)Eleven (11) paid holidays401(k) retirement plan with employer match beginning in employee’s second year