Coordinator I Finance Ops - Real Estate Ops

Adusa; Carlisle, Northern (Cumberland County, KY); On-site; USD 32,000 - 49,000; Full time

Job summary

Ahold Delhaize USA is seeking an Accounts Payable/tenants invoicing specialist to manage tenant invoicing, reconcile accounts, and pursue collections within a hybrid work model. The role focuses on applying lease terms to billable items such as CAM, taxes, and insurance, and coordinating with internal teams for required documents.

The successful candidate will handle monthly reviews of tenant accounts, respond to inquiries, and ensure timely follow-up on delinquent balances, supporting multiple

Qualifications

• Assist Accounts Payable in real estate invoices processing.
• Perform monthly reconciliations of tenant accounts.
• Review delinquent balances and collect amounts from tenants.
• Coordinate with departments for documents like COIs (certificates of insurance).

Responsibilities

• Establish relationships with tenants and answer questions about accounts.
• Determine billable expenses using lease terms.
• Create tenant invoices and compute pro rata shares for CAM, taxes, insurance, and rent.
• Review aged delinquencies and follow up on collections.

Skills

Tenant invoicing

Accounts payable

Lease terminology

Customer communication

Job description

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

The primary purpose of this position is preparing invoices for tenants for their rental obligations and ensuring consistent follow-up orders to collect on these charges. Following lease terminology in managing tenant accounts, ensuring we are collecting on all Items the tenant is responsible for. Providing tenants with a reconciliation as needed and contacting tenants for any delinquent amounts within portfolio.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC and Carlisle, PA.

Responsibilities

• Establishing working relationships with tenants, assisting with any questions, concerns, or discrepancies with their accounts.
• Understanding of lease terminology to determine which expenses are billable to each tenant.
• Creating invoices to tenants, computing their pro rata share based on expenses incurred for items such as common area maintenance, taxes, insurance, and percentage rent.
• Providing a consistent review of aged delinquencies and ensuring consistent follow-up to tenants for collecting outstanding balances owed.

Requirements

• Assisting the Accounts Payable team as necessary in racking and processing of direct real estate and property tax invoices in a timely manner to prevent penalties and interest (when needed).
• Completing monthly reviews to each tenant's account, keeping a consistent updated account reconciliation.
• Performing Cash Application research when questions arise.
• Provide support for various Ahold Delhaize departments and request necessary documents related to the opening of new stores such as certificates of insurance.

ME/NC/PA/SC Salary Range: $23.58 - $35.37

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.