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Mayo Clinic in Rochester, MN is seeking an Employee Experience Coordinator to perform advanced administrative, operational and financial support for the Department of Business Development. The role emphasizes records management, IP database handling, accounts receivable/payable support and confidential information control.
This hybrid position requires strong communication, organizational and project management skills, ability to work independently, mentor colleagues and support executive
The purpose of this Employee Experience Coordinator position is to perform core, advanced and complex operational, administrative, executive support and financial functions while supporting day-to-day employee experience business activities to support the Department of Business Development (BD). The incumbent utilizes strong interpersonal, communication, organization and project management skills. The role of the incumbent is to record, review, modify and update department records which may include the Business Development, Mayo Clinic Ventures (MCV) proprietary intellectual property database to manage agreement, patent and disclosure information, support accounts receivable and payable activities and meet government intellectual property reporting requirements. Assesses and oversees large quantities of business confidential information. Performs multiple duties while under accuracy and time pressures. Anticipates issues, makes effective decisions and prioritizes to meet deadlines. Works independently with minimal supervision. Is a key member of the operations and administrative support training, onboarding, offboarding and supervisor team, provides support to department supervisors and is accountable for mentoring colleagues through daily interactions. Creates and implements new ways to efficiently manage operational workflow within the department. Performs exemplary customer services skills through extensive telephone, written and personal contact with internal and external clients of Business Development. Assists with providing executive administrative support to BD executive leadership as needed and supports department events and employee engagement activities.
This is a hybrid position and must be located within 100 miles of the Rochester, MN campus.