Coordinator Clerical Operations

Sutter Health; Lakeport (CA); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Benefits package

Union membership

Job summary

Sutter Lakeside Hospital, part of Sutter Health, seeks a scheduling and processes coordinator. The role oversees centralized scheduling, ensures patient data accuracy, and resolves conflicts to maintain efficient workflow.

You will implement policies, align with accreditation standards, and support department goals in a fast-paced hospital setting. The position emphasizes teamwork, attention to detail, and the ability to work within standardized procedures while improving service quality.

Qualifications

• HS Diploma or GED required.
• 4 years of recent relevant experience recommended.
• Knowledge of medical terminology helpful.
• Strong communication and organizational abilities.
• Proficiency with Microsoft Office and data handling.

Responsibilities

• Oversees and coordinates centralized scheduling for the department.
• Ensures accuracy of patient information and resolves conflicts.
• Implements policies and procedures to improve workflow and quality.
• Ensures compliance with accreditation standards and regulations.

Skills

Customer service

Phone management

Organization

Multi-tasking

Communication

Problem solving

Medical terminology

Data interpretation

Written communication

Time management

Microsoft Office

Education

HS diploma or GED

Tools

Microsoft Office Suite

Job description

We are so glad you are interested in joining Sutter Health!

Organization

SLH-Sutter Lakeside Hospital

Position Overview

Oversees, organizes and coordinates all centralized scheduling including creating and updating employee schedules, ensuring the accuracy of patient information and addressing any potential conflicts as they arise. Directs, implements and updates policies, procedures and protocols to streamline workflow, improve efficiency, and strengthen quality assurance. Oversees the efficient operation of the department to accomplish goals in a timely manner. Ensures services are provided in a manner consistent with best practices, accreditation standards and State and Federal regulations.

Education

Job Description

HS Diploma or General Education Diploma (GED)

Typical Experience

4 years of recent relevant experience.

Skills And Knowledge

• Customer service and phone management skills, organization skills, multi-tasking skills, high level communication/problem-solving skills.
• Knowledge of medical terminology including a variety of diagnostic tests, surgeries, consultations and procedures.
• Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
• Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
• Time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline.
• Broad knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
• Prioritize and delegate assignments and work within standardized policies, procedures, and scientific methods to achieve department objectives and meet deadlines.
• Work autonomously, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
• Identify, evaluate and resolve complex that arise with little or no precedent.
• Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.

Job Shift

Days

Schedule

Full Time

Shift Hours

8

Days Of The Week

Variable

Weekend Requirements

Occasionally

Benefits

Yes

Unions

Yes

Position Status

Non-Exempt

Weekly Hours

40

Employee Status

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $29.67 to $36.15 / hour

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.