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Sutter Health seeks a dedicated clerical/administrative lead to organize and coordinate support across units. You will supervise staff, implement policies, and liaise with physicians, patients and colleagues to ensure efficient workflows.
Ideal candidates bring HS diploma, 4+ years of relevant experience, and strong MS Office and EHR/EPIC skills to protect PHI and improve department performance while maintaining compliance and patient care standards.
We are so glad you are interested in joining Sutter Health!
ABSMC-Alta Bates Summit Med Center
Leads, organizes and coordinates the clerical and administrative support, including staffing and work assignments of ancillary, nursing and/or support services unit secretaries. Directs, implements and updates policies, procedures and protocols to streamline workflow, improve efficiency, and strengthen unit/department protection and safety measures. Serves as the liaison between administrative support and staff, physicians, patients, family and other hospital staff. Routinely performs all duties of support/secretarial staff, as needed. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.
HS Diploma: High School Diploma or General Education Diploma (GED)
4 years recent relevant experience.
Knowledge of various medical terminology, procedures, views, and equipment.
Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other personnel.
Time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
Advanced knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), electronic health records (EHR), EPIC, and related information systems.
Interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form,
Prioritize and delegate assignments based on experience, procedures, policies, and best practices to achieve objectives and meet deadlines,
Work autonomously, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions,
Identify and analyze data to solve problems that arise with little or no precedent,
Analyze workflow/processes and propose improvements or solutions that improve the efficiency of the team,
Ensure the privacy of each patient’s protected health information (PHI),
Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.
Days
Full Time
8
Monday - Friday
As Needed
Yes
No
Non-Exempt
40
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $35.96 to $50.34 / hour
The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.