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SBH Community Service Network Inc. in New York is seeking a Sales & Account Coordinator to support its sales operations and manage relationships with major retail accounts.
The role focuses on coordinating purchase orders, maintaining account records, and communicating with retail buyers across national wholesale channels. The ideal candidate will have experience in sales support, account management, wholesale distribution, or CPG, with strong organizational skills and initiative.
Location: New York, NY
Employment Type: Full-Time, In-Office (Potential Hybrid Flexibility)
Schedule: Monday–Friday, with Possible Remote Days to Be Determined
Salary: Based on Experience
Industry: Beauty / Cosmetics / Wholesale Distribution / Consumer Goods
A growing beauty and consumer goods company is seeking a highly organized, detail-oriented, and motivated Sales & Account Coordinator to support its sales operations and manage relationships with major retail accounts.
The company specializes in Korean beauty (K-Beauty) products, working with numerous brands and distributing products to major retailers, including TJX, Ross, Burlington, Walmart, CVS, Walgreens, Ulta, and Amazon.
The ideal candidate will have experience in sales support, account management, wholesale distribution, or consumer packaged goods (CPG), along with strong organizational skills and the ability to manage multiple accounts simultaneously.
This position involves working closely with the Director of Sales & Marketing to coordinate purchase orders, maintain account records, communicate with retail buyers, and ensure smooth execution of sales activities.
The company is open to both experienced candidates and motivated junior professionals who are intelligent, quick learners, and capable of taking initiative.
Support the Director of Sales & Marketing with daily sales operations and account management.
Assist in managing relationships with major retail accounts, including off-price and mass-market retailers.
Coordinate purchase orders, inventory sheets, deductions, product samples, and account deadlines.
Maintain accurate account records and ensure timely follow-up on outstanding tasks.
Assist with preparing weekly sales opportunities and product availability reports.
Help create customized product assortments and presentations for retail buyers.
Monitor account activity and ensure all sales-related responsibilities are completed efficiently.
Support the management of 15+ retail and wholesale accounts.
Communicate with retail buyers regarding product availability, pricing, orders, and account updates.
Schedule and coordinate buyer meetings, sales presentations, and trade shows.
Prepare meeting materials, presentations, and product information.
Send meeting recaps and follow up on action items.
Coordinate with warehouses, vendors, and internal departments to resolve account-related issues.
Maintain strong professional relationships with retail partners.
Assist with coordinating orders for international distributors.
Prepare and organize shipping documents and related paperwork.
Support compliance documentation and international order requirements.
Communicate with overseas partners regarding orders, pricing, and timelines.
Coordinate with the company's Korea-based team to ensure smooth operations.
Help resolve order discrepancies and logistical issues.
Maintain and update Excel spreadsheets, Google Sheets, and account tracking documents.
Assist with creating and modifying sales presentations, PowerPoint decks, and buyer materials.
Use AI tools to support research, drafting, and administrative tasks.
Track deadlines, purchase orders, inventory updates, and account communications.
Coordinate with marketing, e-commerce, operations, and international teams.
Ensure accurate documentation and timely completion of sales-related projects.
Identify opportunities to improve workflow efficiency and account coordination.
2–4 years of experience in sales support, account coordination, sales operations, or a related field preferred.
Experience in wholesale distribution, beauty, cosmetics, or consumer packaged goods is a strong plus.
Strong organizational skills and exceptional attention to detail.
Ability to manage multiple accounts, deadlines, and responsibilities simultaneously.
Excellent written and verbal communication skills.
Confidence communicating with retail buyers, warehouses, vendors, and international partners.
Strong proficiency in Microsoft Excel, Google Sheets, and Google Workspace.
Experience creating or modifying presentations and sales materials.
Comfortable using AI tools for research, drafting, and productivity.
Strong problem-solving skills and ability to work independently.
Proactive, dependable, and capable of following through on assignments.
Ability to work in a fast-paced environment and adapt to changing priorities.