B2B - Sales Support Specialist

Goodai Global; Irvine (CA); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

401(k) eligibility

Career advancement opportunities

Job summary

Goodai Global is seeking a highly organized B2B Sales Support Specialist to bolster our national account sales operations. You will liaise between brand partners, retailers, and internal teams to ensure flawless coordination of launches, promotions, and performance tracking.

The role requires a Bachelor’s degree and 3–5 years in B2B sales support or wholesale, with ERP/CRM experience and excellent communication skills.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 3–5 years in B2B sales support, wholesale, or retail operations.
• Experience with major retailers (e.g., Costco, Ulta, Target) preferred.
• ERP or CRM experience required; strong written and verbal communication.

Responsibilities

• Support key retail accounts including national retailers and chains.
• Assist in preparing sales presentations, proposals, and line review materials.
• Coordinate product launch timelines with retailer requirements.
• Track retail performance metrics (sell-in, sell-through, inventory).
• Monitor purchase orders, shipment schedules, and delivery confirmations.

Skills

Communication

Attention to detail

Project management

Multi-tasking

Organizational skills

Education

Bachelor’s degree in Business/Marketing or related field

Tools

CRM

ERP

Job description

We are seeking a highly organized and detail-oriented B2B Sales Support Specialist to support our growing national account sales business. This role plays a critical part in ensuring seamless execution between brand partners, retail customers, and internal teams including operations, finance, and marketing.
The ideal candidate thrives in a fast-paced environment, understands retail and distribution processes, and demonstrates a proactive approach to operational excellence.

Key Responsibilities

• Support key retail accounts (e.g., national retailers, specialty beauty chains, grocery, etc.)
• Assist in the preparation of sales presentations, proposals, and line review materials
• Coordinate product launch timelines and ensure alignment with retailer requirements
• Track retail performance metrics (sell-in, sell-through, inventory levels)
• Monitor purchase orders, shipment schedules, and delivery confirmations

Data & Reporting

• Prepare weekly and monthly sales reports by brand, retailer, and SKU
• Analyze performance trends and provide actionable insights to sales leadership
• Maintain CRM and customer records
• Track promotional calendars, TPDs, markdown programs, and marketing initiatives

Cross-Functional Collaboration

• Coordinate with brand partners regarding product updates, pricing, and packaging
• Support the marketing team on in-store activation and promotional execution
• Assist the finance team with accounts receivable follow-ups and deduction management

Qualifications

• Bachelor’s degree in Business, Marketing, or related field preferred
• 3–5 years of experience in B2B sales support, wholesale, or retail operations
• Experience working with major retailers (e.g., Costco, Ulta, Target) preferred
• ERP or CRM experience preferred
• Exceptional attention to detail and organizational skills
• Ability to manage multiple projects under tight deadlines
• Strong written and verbal communication skills

Preferred Experience (Beauty / CPG Industry)

• Experience in beauty, cosmetics, or consumer goods distribution
• Familiarity with retail programs (TPD, co-op, IMU, promotions, etc.)
• Understanding of sell-in vs. sell-through metrics
• Knowledge of inventory planning and deduction management

Annual Salary Range: $70,000 – $85,000

This position may also be eligible for performance-based bonus compensation.
Actual compensation will be determined based on experience, qualifications, and internal equity.

Benefits include:

• Health, dental, and vision insurance
• Paid time off
• 401(k) eligibility
• Career advancement opportunities within a high-growth beauty distribution company