B2B - Sales Operations Specialist (Korean Bilingual)

SBT Global, Inc.; Irvine (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

SBT Global, Inc. is seeking a B2B Sales Operations Specialist (Korean bilingual) to optimize national account operations, forecast demand, and drive inventory and profitability.

You will coordinate with cross-functional teams including Brand, Marketing, and Finance to ensure accurate forecasting, pricing alignment, and retailer compliance across major retailers. The role requires strong Excel skills, ERP experience, and the ability to manage multiple high-volume accounts while delivering

Qualifications

• Bachelor’s degree in Business, Supply Chain, Finance, or related field.
• 3–5 years of experience in B2B sales operations, wholesale, or retail management.
• Experience working with major national retailers strongly preferred.
• Strong Excel proficiency (advanced functions, pivot tables required).
• ERP experience preferred.
• Strong analytical and problem-solving skills.
• Ability to manage multiple high-volume accounts simultaneously.
• Strong communication and cross-functional coordination skills.

Responsibilities

• Oversee national account sales operations, including orders, tracking, allocation, and fulfillment.
• Monitor sell-in, sell-through and inventory health across accounts.
• Support line reviews, seasonal programs, and promotional execution.
• Coordinate new item setup, SKU onboarding, and retailer compliance requirements.
• Assist in demand forecasting and replenishment planning; optimize inventory with supply chain.
• Track trade spend, co-op programs, and promotional investments; reconcile invoices and AR with Finance.
• Analyze gross margin performance by account and SKU.
• Prepare weekly/monthly performance reports and support leadership presentations.
• Collaborate with Brand and Marketing on pricing, packaging, and in-store activations.
• Improve internal reporting workflows and processes.

Skills

Excel

Analytical thinking

Cross-functional coordination

Multi-account management

Communication

Education

Bachelor’s degree in Business, Supply Chain, Finance, or related field

Tools

ERP systems

Job description

B2B - Sales Operations Specialist (Korean Bilingual)

• Full-time

Full-Time

On Site

We are seeking a highly analytical and execution-focused B2B Sales Operations Assistant Manager to support and optimize our national account sales operations.

1. National Account Sales Operations

• Support strategic retail accounts (e.g., Costco, Ulta, Target, Nordstrom)
• Oversee purchase order tracking, allocation, and fulfillment coordination
• Monitor sell-in, sell-through, and inventory health across accounts
• Support line reviews, seasonal programs, and promotional execution
• Coordinate new item setup, SKU onboarding, and retailer compliance requirements

2. Forecasting & Inventory Planning

• Assist in demand forecasting and replenishment planning
• Work closely with supply chain to optimize inventory levels
• Identify potential stock risks or overstock situations
• Support pricing adjustments, promotional forecasting, and margin analysis
• Monitor retailer deductions, chargebacks, and claims
• Coordinate with Finance to reconcile invoices and AR
• Track trade spend, co-op programs, and promotional investments
• Analyze gross margin performance by account and SKU

4. Reporting & Business Analytics

• Prepare weekly/monthly business performance reports
• Analyze trends and provide insights to senior leadership
• Track KPI performance (sales growth, IMU, inventory turns, margin)
• Support executive presentations and retailer business reviews

5. Cross-Functional Leadership

• Coordinate with Brand partners on pricing, packaging, and product changes
• Partner with Marketing on retail activations and in-store programs
• Improve internal operational workflows and reporting systems

Required Experience

• Bachelor’s degree in Business, Supply Chain, Finance, or related field
• 3–5 years of experience in B2B sales operations, wholesale, or retail management
• Experience working with major national retailers strongly preferred
• Strong Excel proficiency (advanced functions, pivot tables required)
• ERP experience preferred
• Strong analytical and problem-solving skills
• Ability to manage multiple high-volume accounts simultaneously
• Strong communication and cross-functional coordination skills

Preferred Industry Experience

• Beauty, cosmetics, or CPG distribution
• Experience with retail programs (TPD, co-op, IMU, promotional planning)
• Knowledge of retailer compliance, chargebacks, and deduction processes
• Understanding of margin analysis and working capital impact

All your information will be kept confidential according to EEO guidelines.