B2B - Sales Support Specialist (Korean Bilingual)

SBT Global, Inc.; Irvine (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

SBT Global, Inc. is seeking a B2B Sales Support Specialist to drive wholesale growth across retailers, distributors, and marketplace partners. You’ll manage relationships, present lines and pricing, and coordinate the full sales cycle from lead to contract.

Working on-site in Irvine, the role emphasizes data-driven insights, inventory coordination, and cross-functional collaboration with marketing, logistics, and finance.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field preferred.
• 3–5 years of experience in B2B sales support, wholesale, or retail operations.
• Experience working with major retailers (e.g., Costco, Ulta, Target) preferred.
• ERP or CRM experience preferred.
• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Understanding of sell-in vs. sell-through metrics.

Responsibilities

• Develop and manage relationships with retailers, distributors, and marketplace partners
• Identify new B2B business opportunities within beauty, skincare, and personal care categories
• Present product lines, pricing, and promotional programs to clients
• Manage the sales cycle from lead generation through contract execution
• Support line reviews and product launches in alignment with retailer requirements
• Attend trade shows, exhibitions, and client meetings as needed
• Monitor purchase orders, shipment schedules, and delivery confirmations
• Track sell-in, sell-through, and inventory levels across accounts
• Coordinate product updates, pricing changes, and packaging revisions
• Support accounts receivable follow-ups and deduction management
• Ensure smooth collaboration between sales, marketing, logistics, and finance teams
• Reporting & Data Management: Prepare weekly and monthly sales reports by retailer, brand, and SKU
• Analyze sales trends and provide actionable insights
• Maintain accurate CRM and ERP records
• Track promotional calendars, markdown programs, and marketing initiatives
• Support demand forecasting and inventory planning

Skills

Attention to detail

Organizational skills

Written communication

Verbal communication

Project management

Sales support

Education

Bachelor’s degree in Business/Marketing or related field

Tools

CRM

ERP

Job description

• Full-time

Company Description

Full-Time

On Site

We are seeking a highly organized and results-driven B2B Sales Support Specialist to support and grow our K-Beauty wholesale business. This role combines account development, retail relationship management, and sales operations support to ensure seamless execution across retailers, distributors, brand partners, and internal teams.

The ideal candidate understands retail and distribution processes, is comfortable managing both sales growth and operational coordination, and thrives in a fast-paced, detail-oriented environment.

Job Description

Develop and manage relationships with retailers, distributors, and marketplace partners

Identify new B2B business opportunities within beauty, skincare, and personal care categories

Present product lines, pricing, and promotional programs to clients

Manage the sales cycle from lead generation through contract execution

Support line reviews and product launches in alignment with retailer requirements

Attend trade shows, exhibitions, and client meetings as needed

Monitor purchase orders, shipment schedules, and delivery confirmations

Track sell-in, sell-through, and inventory levels across accounts

Coordinate product updates, pricing changes, and packaging revisions

Support accounts receivable follow-ups and deduction management

Ensure smooth collaboration between sales, marketing, logistics, and finance teams

3. Reporting & Data Management

Prepare weekly and monthly sales reports by retailer, brand, and SKU

Analyze sales trends and provide actionable insights

Maintain accurate CRM and ERP records

Track promotional calendars, markdown programs, and marketing initiatives

Support demand forecasting and inventory planning

Qualifications

Required Experience

Bachelor’s degree in Business, Marketing, or related field preferred

3–5 years of experience in B2B sales support, wholesale, or retail operations

Experience working with major retailers (e.g., Costco, Ulta, Target) preferred

ERP or CRM experience preferred

Exceptional attention to detail and organizational skills

Ability to manage multiple projects under tight deadlines

Strong written and verbal communication skills

Preferred Experience (Beauty / CPG Industry)

Experience in beauty, cosmetics, or consumer goods distribution

Familiarity with retail programs (TPD, co-op, IMU, promotions, etc.)

Understanding of sell-in vs. sell-through metrics

Knowledge of inventory planning and deduction management

Additional Information

All your information will be kept confidential according to EEO guidelines.